Ratings and Reviews for Night Vision Store - www.nightvisionstore.co.uk
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Merchant Ratings
5.0
1
4.9Night Vision Store - www.nightvisionstore.co.uk
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Supplying only the very best night vision equipment at the best prices.
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| Merchant | Night Vision Store - www.nightvisionstore.co.uk |
| URL | https://www.nightvisionstore.co.uk |
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| Phone | |
| Address | Hereford Unit 4, Hinxhill Estate, Hinxhill, Ashford, Kent, TN25 5NR |
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Delayed response from placing the order to being able to pay for the item, but once I got a reply, the item was delivered quickly.
Malcolm O. 8/12/2024 at 14h06
Opinions in comments below.
Graham R. 6/17/2024 at 19h09
Blade ir torch.
Paul S. 6/9/2024 at 19h53
Delivered product ok but took a few days longer than anticipated.
Alan S. 5/11/2024 at 21h44
Excellent bit of kit I’ll be buying the 940nm later in the year.
Jason M. 5/1/2024 at 08h55
Had to wait a while but as said the best things are worth waiting for.
Brian B. 4/2/2024 at 19h43
Great product as stated.
Simon C. 10/6/2023 at 07h54
Don't answer emails.
John D. 8/26/2023 at 13h39
Very nearly full marks. The advert did say add scope details and if a shim was available it would be sent out. I didn't hear back or see one. As it was, fitting the Pard was fiddly initially.
Other than that, posted and received in tact.
Simon F. 1/18/2023 at 21h17
Thanks for the review. We've checked and a specific shim wasn't available for your Weaver scope, but you should have received the standard set instead which can be used and even combined to fit most sizes.
Night Vision Store - www.nightvisionstore.co.uk 1/19/2023 at 16h08
Very quick delivery. Kept well informed regards dispatch ect.
MARK I. 1/17/2023 at 13h35
Very good service from Night vision store a quick response.
Andrew j B. 1/4/2023 at 14h42
V good service.
Guy P. 11/17/2022 at 12h57
The merchandise was delivered to me on 06/21, it took a long time.
RAFAEL O. 6/22/2022 at 10h19
International shipping can take a little while at the moment. This was ordered on 5 June and despatched on the 6 June to help other international customers with timescales.
Night Vision Store - www.nightvisionstore.co.uk 6/22/2022 at 11h15
Despite some negative feedback my order was promptly processed and delivered. The only thing I would criticise is that they don't seem to answer the phone. I will be happy to buy from here again.
Trevor P. 5/31/2022 at 23h09
Thanks for the review Trevor. We are aware of the negative feedback, elsewhere. It seems for the most part of it, one of our competitors is involved it's promotion. Thank you for taking the time to share your actual customer experience.
If we are unable to answer the phone at busy times, please leave a message or drop us an e-mail and we'll get back to you as soon as we can.
Night Vision Store - www.nightvisionstore.co.uk 6/1/2022 at 14h26
Was great deal, price and quality….
Aigars K. 4/24/2022 at 11h55
Great products and Great Service from all the team at Night Vision Store, highly recommend. Will definitely use again.
Adrian R. 4/19/2022 at 15h04
Fast service but I think your phone lines are lacking it would be nice to be able to speek to someone about your goods but apart from that swift service and everything was present and correct.
Anonymous. 3/3/2022 at 17h50
The pard itself was difficult to mount on my scope as none of the shims fit so had to wrap electrical tape around my scope to make it fit. it was difficult to find the focus but eventually got the desired result. The instructions are in such small type I needed a magnifying lens to read them. some info about the battery needs tape covering to be removed before it can be charged (which took several hours) would be useful, might be in there but the print being so small I might have missed it.
Daz. 11/3/2021 at 21h01
Very pleased all round with service and delivery charged up not used yet.
Neil M. 10/13/2021 at 20h36
It took a long time for the goods to arrive in Germany. However, I am very pleased with the quality of the lamp that I ordered.
G.H. 10/3/2021 at 22h16
Great help & advice from Clive thanks.
William m. 9/26/2021 at 14h53
All very well. You have to be a little patient if you go to Spain.
DANIEL G. 8/12/2021 at 20h47
Took over a month to get to me due to DPD losing the first shipment to them. Nightvision store are a bit difficult to get a reply from. Not knowing their set up there could be reasonable reasons. As they are a Nightvsionforum sponsor and UK based that's why I used them They do need to get better at the replying/keeping folk informed though.
Once they did reply the situation was explained and once the item arrived I was very pleased with it.
I would use Nightvisionstore again.
Kevin c. 6/11/2021 at 11h18
Thanks for the review Kevin. We are extremely busy at the moment so sometimes communications can be difficult, but as you are aware if there are any issues with orders, we are working on them as a priority to get them completed and out as quickly as possible.
Night Vision Store - www.nightvisionstore.co.uk 6/11/2021 at 12h28
Good size, not too small or too large.
Light weight and easy to fit to rifle scope.
A good overall picture and clear when the adjustments are made.
Not too complicated to adjust or focus and the buttons all seem to be in the 'right' places for ease of use at night.
Picture quality seems very good but not had much use yet.
Brian i. 6/8/2021 at 15h51
Tried to return part of the order but had no response.
Colin V. 5/20/2021 at 14h38
Hi Colin. We replied the same day via e-mail to your enquiry of the 17th stating: "No problem at all. Just get the wrong one back to us and we'll get that swapped over for you." We have also resent this e-mail today. Please check your spam / junk folders. Many thanks.
Night Vision Store - www.nightvisionstore.co.uk 5/20/2021 at 14h55
Well made, practical, superb value.
LESTER R. 10/6/2020 at 11h06
Happy with item ordered, shipping was very quick, customer service could be better,.
RICKY H. 7/30/2020 at 17h29
Ordered durring April, was told they were in stock but had to wait 3 weeks for delivery. Wouldn't have minded but the money was taken when ordered not when despatched.
That said, thanks.
John p. 5/13/2020 at 09h44
Thanks for the review and patience in this difficult time. We are trying our very best to get orders out as quickly as possible. Unfortunately we don't have the facility to pre-authorise payments to then be taken at time of despatch on our e-commerce platform.
Night Vision Store - www.nightvisionstore.co.uk 5/14/2020 at 19h45
Ok.
Norbert K. 4/8/2020 at 16h52
Great service, great price. Shipping was fine but took a few day’s to arrive.
Southern Stalker. 1/29/2020 at 18h59
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