Ratings and Reviews for Troutcatchers
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Merchant Ratings
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Thank you for choosing Troutcatchers! Verified reviews are priceless, strengthening our bond and aiding informed decisions. We deeply appreciate your input, always striving to enhance your troutcatcher experience. Tight Lines!
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Snowbee is my go to brand and this rod lived up to my expectations. Teamed with a Snowbee switch line gives smooth casting and effortless distance. Very efficient service from Troutcatchers.
Trevor H. 11/16/2024 at 07h47
The companies serve is excellent serice and customer care.
FedEx delivered the knife, unfortunately it took a while to track it down but it wss as found. Fair play both trout catchers and fedex customer care was excellent.
Kerry W. 11/10/2024 at 10h18
Seem like a reliable company and would use them again.
Steve H. 11/2/2024 at 00h13
Thank you for your review! We're delighted to hear you found us reliable and would choose us again. With over 42,000 five-star reviews across various platforms, we're committed to maintaining this high standard. We look forward to serving you again in the future!
Troutcatchers 11/4/2024 at 08h30
Good product for money would like to have had a more robust boot.
Leaonard T. 10/21/2024 at 00h13
Pity the Allen key did not fit.
A. J. B. 10/19/2024 at 09h30
Thank you for your review & the 5 stars across the board (except the merchandise). We're sorry about the allen key issue. We didn’t receive any prior communication, as we would have been happy to sort, we have tried reaching out to assist since.
Troutcatchers 10/21/2024 at 21h02
Very quick and efficient.
Jonathan L. 10/13/2024 at 12h46
The Snowbee XS plus fly line I ordered I received the next day, amazing customer service as usual.
I was disappointed with the fly line which when removed from the box had been coiled or wound on to the plastic spool at a diameter larger than the spool, so when I removed the elastic ties it fell off the spool into a tangled heap. I have had these lines before and never had this problem. I always wind from the plastic spool onto a reel to keep the line straight, but this was not possible.
Stephen V. 10/12/2024 at 10h29
Thank you for your kind words about our service! We're sorry to hear about the issue with the Snowbee fly line & appreciate you bringing it to our attention. We'll pass your feedback to Snowbee to help improve quality control.
Troutcatchers 10/14/2024 at 19h16
Great service and prompt delivery as usual.
Nick P. 8/19/2024 at 08h55
Fast service with the goods arriving in perfect condition. the company holds good and extensive choices which is always good to see.
Paul r. 8/6/2024 at 12h42
Great service and product s really good.
Geoff B. 6/8/2024 at 08h38
Empty metal inside, no original wood and very light for use but it’s ok. Thank you.
Anonymous. 6/5/2024 at 00h23
Thank you for your review. We’re sorry to hear that your experience wasn't a 5-star one. To better understand your concerns, we’ve sent you an email requesting more information. We’re committed to resolving and assisting you further.
Troutcatchers 6/5/2024 at 16h41
Didn't have all the items in stock that I wanted, but otherwise, shipping was quick and overall customer service was good.
Robert Stewart M. 5/18/2024 at 11h26
Thank you for your review - After reaching out to you, the items you requested aren't part of our regular stock, however we will reach out to our supplier to see if we can source them for you & get back to you ASAP.
Troutcatchers 5/20/2024 at 09h30
Great.
Richard w. 5/14/2024 at 08h56
Order placed on a Saturday and arrived on the following Thursday.
Good product
Easy to use website.
Martyn W. 5/12/2024 at 17h28
Thank you for your review and kind words, delighted your Bank holiday order arrived on time.
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Troutcatchers 5/12/2024 at 20h23
Prompt delivery. Easy ordering process.
Philip C. 5/12/2024 at 07h30
Good to deal with I had a query and they phone me to answer it 😄👍
George R. 4/29/2024 at 12h56
Expectation exceeded.
John H. 4/21/2024 at 00h46
5.
William B. 4/8/2024 at 09h29
Apart from Royal Mail delays (!) - product exactly as specified. Thank you.
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Graham H. 4/2/2024 at 13h42
Thanks for your kind words! Sorry for the slight delay with Royal Mail. We dispatched your order promptly, however the Easter Bank Holiday weekend extended the delivery time slightly.
Troutcatchers 4/3/2024 at 17h11
Awesome service, exactly what I was looking for,cheers Kenny.cp.
Kenny C. 4/1/2024 at 11h05
Sorry to say the beads were not tungsten, just ordinary gold beads,very light packet only had 23 with one loose bead in the envelope,other items fine.
David L. 3/12/2024 at 08h17
Good all round service,
always go out of their way to help/advise.
David M. 3/11/2024 at 00h39
I had an issue with paying over the internet - ie card transaction would not complete - however rather than just failing - I received an e-mail giving alternatives - I paid by phoning the office and completing the transaction.
The product was with me the following day/ morning delivery - in N Ireland..great service.
Product was exactly what was ordered.
Well done - so apart from the issue over the internet - top performance.
Happy customer
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Stephen B. 2/22/2024 at 08h31
Thank you for your review, delighted that we could help.
Troutcatchers 2/22/2024 at 19h31
Ordered the wrong size. Nick replaced with the correct size without fuss. Great service and best price
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William P. 2/15/2024 at 14h54
On the whole very pleased with the service just the cock hackles being a bit small and fluffy making them unusable.
Edward D. 1/31/2024 at 10h06
All good.
David E. 1/31/2024 at 09h12
Arrived very quickly . Customer service tbc.
Peter S. 12/27/2023 at 15h33
Perfect tool for the job.
Anthony E. 12/27/2023 at 00h11
Highly professional service. Very consistent and and prompt service.
James w. 11/1/2023 at 16h53
Very good.
David M. 10/29/2023 at 12h37
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