Ratings and Reviews for Plumb2u

A good company will use again.

Happy.

The first mixer tap we were sent was the wrong one, however we were emailed a label the to send it back (postage paid) and quickly received a replacement correct one. Thanks a lot!

Looks to be a good bit of kit, delivered fairly quickly and well many thanks.

Ok thanks.

Order process was easy, price was really good. Unfortunately 1 of the 3 fans sent was the wrong type.
I sent an email to explain. I received a reply back within an hour with the returns process. This was really easy and the correct fan was received a few days later.

Whilst things did go wrong customer service was really good in putting things right.

Didn't know about this company. Happened to order an item which was available for a reasonable price. It was shipped slightly later than anticipated (need more staff for order fulfilment, maybe?). But the process was transparent and I was kept updated with the status of the order throughout.
Will be shopping with them again.

Ordered Calmag 41 bulb & Quartz Sleeve on line from their web site, which was easy to locate and navigate, having been referred to it by a local electrical supplies outle which couldn't supply. Product arrived within a few days exceedingly well packaged and the failed bulb (this system has an audible failure alarm to warn you) was replaced in our system quickly. Due to a personal history which includes Cancer/Chemotherapy and hence a low immunity, this was most appreciated ! Will use again.

Mirror ordered and dispatched in good time, good price and great product. Unfortunately item arrived clearly damaged in transit but Martin at plumb2u organised a replacement to be sent without any issue.

Replacement arrived in perfect condition 2nd time around.

Shipping was a bit slow (so give yourself enough time if you have plumbers in). Customer Service were very helpful though and the product is fantastic.

Had to wait a few days but was reasonable since it wasn't in stock at pick up.

Excellent product. Easy to order online. Delivery mysterious but it worked.

Easy to order, but should be informed if order is going to be two deliveries. Had to contact customer services to see where all items were.

Delivering took bit time. Sales department okay bit information could be helpful. Communication and customer support great.

Excellent product. No notice of delivery date was received.

All good except a srew was missing from the flow valve kit. This problem was soon resolved.

My Aqualisa shower head holders had broken after 5 years, these were the cheapest and easily fitted perfectly.
Very quick delivery .

Excellent product and customer service...let down a little by the delivery mechanism (dpd) but delay was swiftly resolved by customer service rep.

I found it online, ordered it, it came, it works, all good.

Top notch customer service. A difficulty with a supplier's product was promptly remedied.

The shipping was great, very quick and on time. The merchandise was as expected. Can’t really comment on customer service as never had to interact.

Easy to use website, arrived on expected date.

Competitive pricing and quick delivery.

Good availability, easy ordering and payment, good communication and glad to see this supplier using DHL instead of RM for better service and tracking. Reasonable prices too.

Excellent overall service from Plumb2u and good price.

Good product.

Plumb2U have got the edge on prices, cheapest I could find for a standard Honeywell TR3. All fitted and working well.

Good service and prices.

Had issue with wrong parts being sent but a very efficient customer service sorted it and sent correct items. Would definitely use again.

Well packed.