Ratings and Reviews for www.sitandsleep.co.uk
Merchant Ratings
5.0
1
4.9www.sitandsleep.co.uk
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Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
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Great service and product.
Judith A. 11/13/2024 at 08h02
A great company to deal with.
customer service outstanding.
Anne W. 10/7/2024 at 08h20
The whole process was so straightforward- from picking what we wanted to having a seat- couldn’t be happier. Sit and sleep and the delivery company kept us fully informed at every stage- cannot fault anyone.
Dawn T. 9/30/2024 at 22h30
It took me a very long time to decide which one to get as they are all so lovely, but Sit and Sleep answered all my questions by email and phone so very patiently! It's a great bit of furniture, easy to assemble, lightweight, sustainable, and I love the different back positions and armrests. Very happy with my new bed/sofa.
Charlie. 9/25/2024 at 20h31
Perfect, as described, robust and comfy.
Elisabeth A. 9/13/2024 at 15h03
We had a great shopping experience with Sit and Sleep. Having searched everywhere else for the right sofa bed for the guest room, it was a relief to find the perfect match in the SNUG. The purchasing process was easy and Sit and Sleep were very communicative with explaining how delivery would work. I was initially unsure we would receive the item on time but the delivery company were fantastic and the whole process worked well.
Lucy. 9/13/2024 at 08h39
Very very happy indeed with help and advice customer service from Andrew at Sit and Sleep. Futon is beautiful - very stylish and well made. Assembled easily. Our weekend guest found it very comfortable to sleep on and our other guests to sit on. Love the colour of fabric and wood. Would definitely recommend.
Helen D. 9/2/2024 at 16h07
Good quality product - perfect for thew study as a sofa and spare bed.
Karen Martin. 8/9/2024 at 10h58
Excellent customer service, and an excellent futon. Throughly recommend.
Andrew A. 7/19/2024 at 00h41
I am very happy with my choice from the variety of frames and mattresses on offer.
Quick delivery and good communication from the start.
My daughter recommended futon sleeping for my joints and I have to say that she was correct. After only 4 days I am feeling the difference. Sleeping great without all the tossing and turning and waking feeling refreshed from a good nights sleep.
The Polylux mattress is really comfortable. I love it.
Viera T. 6/7/2024 at 10h43
Great service. I had a couple of questions before I bought the mattress which were answered by friendly and knowledgeable staff.
I am very pleased with quality of the product which looks great.
I was kept informed about the delivery and was able to choose a date suitable to me. I was contacted when the mattress was on route and it was delivered on time by a very friendly driver.
I would definitely recommend sit and sleep.
Karen T. 5/10/2024 at 17h06
Excellent friendly customer service, easily accessed (speak to a human), very helpful, flexible with delivery.
Excellent admin system.
William F. 5/10/2024 at 15h15
Good company to buy from. Good communication and delivered on time.
John M. 5/10/2024 at 09h54
Very helpful customer service, first by telephone then during and after a visit your showroom near Cambridge.
Excellent quality futon.
Efficient shipping and delivery on the day requested.
Excellent service all round from Sit and Sleep. Would recommend.
Thank you.
Lynne G. 4/23/2024 at 18h42
I thought it would take a while, but helpful chap on the phone speeded things up, good service.
Carole P. 4/19/2024 at 12h47
Sit and sleep have the best selection of sofa beds and are great to deal with - really helpful and friendly. Delivery was very reasonable and communications were very thorough.
Nancy M. 4/19/2024 at 11h20
Very good product far more comfortable than I expected,delivery man also very helpful, all good.
James H. 4/19/2024 at 10h24
I'm so pleased with this purchase altogether - from my initial phone call to I was impressed with the high level of customer service. Attentive, helpful and informative - Thank You!
Mary M. 4/19/2024 at 08h38
Excellent to deal with. Called as I had a couple of questions and the phone was answered by a real person, who had all the answers and was really very helpful. I then ordered online. The delivery process was excellent with communications from the logistics company. The mattress came rolled up in a plastic covering and was perfect. Very comfortable. No hesitation in putting 5 stars for everything. Thank you.
Tim J. 4/19/2024 at 07h00
Excellent service .Regular updates on order. Delivered on time .
Megan L. 4/5/2024 at 09h21
We are very happy with our futon.
It looks great, is very comfortable to sleep on and was easy to assemble.
Definitely worth 5 stars!
Rebecca B. 4/2/2024 at 14h44
Great product, does the job well!
Nico C. 3/28/2024 at 18h32
Wide range of stock and good communication with the company from order to delivery.
Customer. 3/28/2024 at 14h03
Good communication, nice quality product.
S A. 3/28/2024 at 12h49
The staff were very helpful. I was able to get a futon to meet my needs in both size and fabric. The cover is removable which is a god send as we have dogs. The company kept in touch regarding delivery and were able to deliver at a good time for me.
Elizabeth S. 3/28/2024 at 09h56
Great product and great service.
Chris B. 3/28/2024 at 09h52
Very efficient and helpful company to buy from and the sofa bed is just what we needed!
Hannah M. 3/5/2024 at 19h27
This purchase is a direct replacement for my old sit and sleep futon mattress, bought in Dec 2010. Prior to that I had had to replace cheaper mattresses (bought elsewhere) every 18 months-2 years because they sagged so badly so I delighted to find this company. That mattress was such good quality I didn't look anywhere else for a new one. Customer service was excellent, friendly and helpful staff and shipping was faultless too.
Anne W. 2/23/2024 at 18h51
Excellent.
Emily B. 2/21/2024 at 20h02
A superb sofa bed which, unlike many others, is firm and comfortable to sit on (to watch TV in our case) and gives good back support. Easy to convert into a firm bed base. Arrived on the right day, in the right 4 hour time slot, but the real time tracking of the order did not work (not a problem for us). Excellent customer service, including a very helpful phone call, and also including five fabric samples to help us get the colour right.
Graham J. 2/21/2024 at 19h36
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