Ratings and Reviews for Drawerboxes.co.uk
Merchant Ratings
5.0
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4.9Drawerboxes.co.uk
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We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
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Customer service has been very good, with checks made to ensure correct order and then updates on progress of the order. Very good that non-standard sizes can be made.
Yet to use the product as awaiting fitting so can't comment yet on the quality
DPD shipping was a bit problematic as the order was in two parcels and the parcel shop would only release one - meaning I needed to contact DPD to get things sorted. Not drawer box's fault of course.
Sandra P. 11/29/2024 at 15h33
Thanks for the review. Apologies for the problem with DPD. We have found them to be the most consistent of the couriers on the whole.
Drawerboxes.co.uk 11/29/2024 at 18h56
Easy to use website and regular email updates regarding status of order which made life easier. The drawers were of high quality and came with clear fitting instructions - just take your time and double check your measurements! Great all round experience.
TRISTAN K. 11/26/2024 at 09h11
Have had Blum inserts before - so glad I found this company.
Heather P. 11/21/2024 at 22h53
The delivery was as quoted and came well packed, the drawer was in kit form very well made and
fitted together easily.
Had to speak to customer service and found them most helpful.
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Christopher E. 11/19/2024 at 21h09
Great customer service and accurate with delivery estimate. Clear guidance on measuring for the custom drawers.
David. 11/19/2024 at 00h49
Perfect when needing to replace a drawer but keep the matching face.
Kevin B. 11/13/2024 at 01h42
This is the second drawer I've purchased, and both are superb quality, perfect fit easy ish to install, very happy and impressed.
Nicholas H. 11/12/2024 at 11h08
I have bought from drawerboxes several times now and my experience has always been the same, very positive. When submitting my last order I provided an internal width measurement that fell between 2 standard sizes, rather than just assuming the size, the team at drawerboxes contacted me to clarify before processing my order, they were very helpful, I then received my order quickly, it was very securely packaged to avoid any damage, just adds to the overall quality of the service and product.
Seamus M. 11/12/2024 at 09h13
Staff were very helpful when I was working out sizings.
Delivery updates were great
Video tutorials were very helpful.
Hannah C. 11/10/2024 at 20h50
We've ordered this plinth drawer for a 1000 cm cupboard
It isn't cheap, but it's made to measure and very easy to install
It arrived in two weeks. It is soft-closed, well-made, and does the job very well. Recommend.
D. 11/9/2024 at 17h58
Fantastic product everything perfect.
Leslie W. 11/6/2024 at 21h01
Very efficient and customer service was very good .The only annoying aspect was that I requested instructions to be sent by email .This did not happen and I had to use my builder to carry out the work of installing the items.
David L. 11/6/2024 at 12h14
I have ordered 17 drawers for my new kitchen over several orders. I have found the staff to be very helpful, they have mixed sizes within packs, made slight adjustments to orders.
All but one order came without issue, had two very small pieces missing from one order, which were dispatched on next day service.
Everything has been extremely well packed, has arrived in pristine condition. Everything has been very easy to assemble, plenty of instructions and videos anyone could follow.
Tom W. 11/2/2024 at 23h58
Thanks for a fantastic review! We really appreciate your business and feedback.
Drawerboxes.co.uk 11/5/2024 at 14h16
Fantastic quality and service.
LR. 11/2/2024 at 09h32
Prompt delivery and great customer service. They took time to ensure accurate measurements prior to making the drawer boxes. Better to be safe than sorry, I say.
Jovita A. 10/24/2024 at 06h34
Our kitchen is 35 years old. It has served us well but one of the drawers failed recently so we needed a replacement. The one you supplied is doing an excellent job and puts the remaining old ones to shame. If/when they fail I will definitely back to you for replacement(s).
Alan F. 10/22/2024 at 10h27
Excellent.
Peter S. 10/18/2024 at 20h11
Doesn't get any better than this.
STEPHEN W. 10/17/2024 at 08h43
I made a silly mistake with an order and when I rang up to rectify, David answered the phone very quickly and was able to explain where I had gone wrong. I spoke to him at 14:20 and the components that I needed arrived via DPD the next morning at 11:00! Superb service like this is becoming rarer these days and I feel that it should be celebrated. Well done and thank you.
David H. 10/16/2024 at 17h29
Thanks for a great review!
Drawerboxes.co.uk 10/17/2024 at 10h31
Excellent drawer. Really well made and sturdy. feels like it will last for years. Had a bit of trouble fitting the front on, but that was down to my lack of experience.
Harry S. 10/16/2024 at 13h09
Excellent quality product, video installation guides easy to follow and understand leaving nothing to question, fitted without any issues whatsoever. Perfect fit using the spacers provided
Would definitely recommend.
Debbie S. 10/14/2024 at 16h55
Drawer box as expected - good quality and does the job well. Thanks.
Andrew L. 10/5/2024 at 17h56
Great products as you would expect from Blum. Delivered when stated. Great communication. Would buy from them again.
Steve O. 10/5/2024 at 10h55
Fantastic absolutely pleased, great quality product fast efficient service. Reasonably priced can't fault anything will definitely shop with this company.
Anver M. 9/25/2024 at 11h05
Great product. Fits perfectly.
Jonathan B. 9/24/2024 at 07h53
So very happy with the replacement drawer.
Susan B. 9/19/2024 at 21h40
Arrived on time. Easy to assemble and install. Just as described. Brilliant.
Geoffrey M. 9/19/2024 at 20h51
Fantastic service, highly recommended.
Angela D. 9/18/2024 at 11h03
This was a repeat order
Hugely improved shelved kitchen cupboard storage and ease of access
Customised size to suit existing cupboard dimensions
High quality which is easy to install
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Norman F. 9/13/2024 at 10h03
Superb from start to finish! From placing the order to the call I received checking some of the details to the quick delivery. The construction videos on their website were clear, easy to follow and all that was needed to build and install the drawers. The quality of the drawers is outstanding. The solid base makes for a much better drawer than in fitted kitchens I’ve had before. They all run smoothly and feel solid and secure. Very good quality. Thank you!
Michael W. 9/10/2024 at 09h03
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