Ratings and Reviews for www.sitandsleep.co.uk

Excellent all round from initial enquiry to delivery.

Great service and product.

A great company to deal with.

customer service outstanding.

The whole process was so straightforward- from picking what we wanted to having a seat- couldn’t be happier. Sit and sleep and the delivery company kept us fully informed at every stage- cannot fault anyone.

Good response to queries by phone and email. Good choice of mattress sizes and a vast colour choice. Shipping times as promised, but no next day delivery available. Happy to recommend Sit and Sleep!

It took me a very long time to decide which one to get as they are all so lovely, but Sit and Sleep answered all my questions by email and phone so very patiently! It's a great bit of furniture, easy to assemble, lightweight, sustainable, and I love the different back positions and armrests. Very happy with my new bed/sofa.

Perfect, as described, robust and comfy.

We had a great shopping experience with Sit and Sleep. Having searched everywhere else for the right sofa bed for the guest room, it was a relief to find the perfect match in the SNUG. The purchasing process was easy and Sit and Sleep were very communicative with explaining how delivery would work. I was initially unsure we would receive the item on time but the delivery company were fantastic and the whole process worked well.

Very very happy indeed with help and advice customer service from Andrew at Sit and Sleep. Futon is beautiful - very stylish and well made. Assembled easily. Our weekend guest found it very comfortable to sleep on and our other guests to sit on. Love the colour of fabric and wood. Would definitely recommend.

I would have liked the material to be tighter fitting against the futon itself. There’s a bit of loose material when it’s folded up into a sofa which isn’t massively aesthetic. Very VERY comfortable to sit and sleep on however.

Great replacement mattress and I really appreciate the matching headboard/armrest covers.

Good quality product - perfect for thew study as a sofa and spare bed.

My Trdditional Futon from SitandSleep is a really joy: absolutely beautiful, from colour to finish and design.The most comfortable sofa ever! Nobody has slept on it yet. When they have, I'll write again.

Superb shopping experience, Andrew and Robert endlessly patient and helpful with my many queries, ordering a big item online from the Highlands was a bit daunting.

Assembly wee bit tricky, two heads better than one! Delivery at 10.30 p.m. in pouring rain and dark, less than ideal.

Excellent customer service, and an excellent futon. Throughly recommend.

I am very happy with my choice from the variety of frames and mattresses on offer.
Quick delivery and good communication from the start.
My daughter recommended futon sleeping for my joints and I have to say that she was correct. After only 4 days I am feeling the difference. Sleeping great without all the tossing and turning and waking feeling refreshed from a good nights sleep.
The Polylux mattress is really comfortable. I love it.

Great service. I had a couple of questions before I bought the mattress which were answered by friendly and knowledgeable staff.
I am very pleased with quality of the product which looks great.
I was kept informed about the delivery and was able to choose a date suitable to me. I was contacted when the mattress was on route and it was delivered on time by a very friendly driver.
I would definitely recommend sit and sleep.

Excellent friendly customer service, easily accessed (speak to a human), very helpful, flexible with delivery.
Excellent admin system.

Good company to buy from. Good communication and delivered on time.

Very helpful customer service, first by telephone then during and after a visit your showroom near Cambridge.
Excellent quality futon.
Efficient shipping and delivery on the day requested.
Excellent service all round from Sit and Sleep. Would recommend.
Thank you.

I thought it would take a while, but helpful chap on the phone speeded things up, good service.

Sit and sleep have the best selection of sofa beds and are great to deal with - really helpful and friendly. Delivery was very reasonable and communications were very thorough.

Very good product far more comfortable than I expected,delivery man also very helpful, all good.

I'm so pleased with this purchase altogether - from my initial phone call to I was impressed with the high level of customer service. Attentive, helpful and informative - Thank You!

Excellent to deal with. Called as I had a couple of questions and the phone was answered by a real person, who had all the answers and was really very helpful. I then ordered online. The delivery process was excellent with communications from the logistics company. The mattress came rolled up in a plastic covering and was perfect. Very comfortable. No hesitation in putting 5 stars for everything. Thank you.

Excellent service .Regular updates on order. Delivered on time .

We are very happy with our futon.
It looks great, is very comfortable to sleep on and was easy to assemble.
Definitely worth 5 stars!

Great product, does the job well!

Wide range of stock and good communication with the company from order to delivery.

Good communication, nice quality product.

The staff were very helpful. I was able to get a futon to meet my needs in both size and fabric. The cover is removable which is a god send as we have dogs. The company kept in touch regarding delivery and were able to deliver at a good time for me.