Ratings and Reviews for Plumb2u

Prompt & efficient delivery. Will use again.

Like I said waste of time buying from this crowd placed an order for express delivery are received it 2 weeks later what an experience that was stay away from this company please thank you.

Fair price - easy online ordering with paypal - free click and collect offered locally 4 days later and genuine part which worked as it should - very happy and will use and recommend Plum2U again.

Two of these were ordered on the 13th. Plumb2u only sent one. I have raised this with the customer services team and provided proof that I have only received one. I keep getting fobbed off with dates that constantly change or excuses that they're in dispute with the manufacturer, which is why I haven't received the 2nd seat. I'm now getting no responses to my emails at all. Understandably this is having a knock-on effect to our customer who is waiting for these to be fitted. Poor service.

Great product.

Ordered a clock for my boiler as the old one had stopped working, which meant the timer wasn’t working. Found plumb2u online and got the part I needed quickly and efficiently and for a competitive price.

Great product, great price.

Cannot review as this order has not been delivered .!!

Excellent service.

Super pair of Bristan taps at a good price, despatched quickly and efficiently by Plumb2U. I would definitely use this company again!

Excellent price, quick delivery, so all good.

Great price, quick service excellent communication.

I STILL HAVE NOT RECEIVED THE REMOTE,.

As described, delivery as promised. Recommended.

Fantastic customer service when I needed to change product
Product brilliant also specially in a hard water area.

Excellent delivery , Good product, and very good service.

Excellent.

Excellent product. Easy to order online. Delivery mysterious but it worked.

This works perfect, thought the rose would be a bit too small but it works great, easy fit for a diy job and can be cut to size for the riser so did the job, great adjustment if replacement for an old shower, delivered quickly and well packaged, what more do you want👍🏻

Item in stock on website at a good price so ordered. Received email after paying saying delivery time was up to 7 working days. Emailed for update after a week and was given a delivery date which would have taken it to 8 working days. On that day rang customer service to check delivery to be told that it was still with supplier so cancelled the order. What a waste of time.
I then ordered through Screwfix who had next day delivery to store.
My advice is to pay a bit more for a reliable service.

Easy to order, but should be informed if order is going to be two deliveries. Had to contact customer services to see where all items were.

Delivering took bit time. Sales department okay bit information could be helpful. Communication and customer support great.

The item has not been delivered yet, although it says that it has! Please can you let me know where it is!

Nice price.

Excellent product. No notice of delivery date was received.

Exceptional service! Martin provided excellent assistance. I purchased the Clipacore Xpresscut Pro, my order experienced a minor manufacturing issue with one of the quick-release systems. However, I am pleased to report that Plumb2u promptly resolved the issue with utmost professionalism and zero hassle. Their reliability is unquestionable. Many thanks to Martin for the outstanding support!

Prompt and efficient!

Excellent customer service and fast delivery. Pleasure to deal with.

Disappointed as have had no update on the order.

Item was out of stock when ordered & this issue was dealt with well by customer service desk - I was called & asked whether I wanted to proceed with the order or have a refund.

After that, no tracking info provided despite an email that told me I just needed to click on the link to see the despatch information - when I clicked on the link it routed me back to Plumb2U website!

Couldn't get hold of customer service department to request despatch update and had to leave a voice message.

.