Ratings and Reviews for grand-illusions.com
Very smooth transaction. Fast shipping. Everything works as it should. Will deal again in the future, if I see something I like.
William B. 10/6/2021 at 00h13
Everything arrived securely and in one piece.
M. A. 9/29/2021 at 12h57
Pleased with my purchases, especially the heart puzzle.
Prompt delivery and efficient service.
Peter S. 9/27/2021 at 01h15
Fantastic service, follow-up contact, and supply. Highly recommended.
Ricky F. 9/24/2021 at 07h52
All right, thank you.
Stefano S. 9/23/2021 at 12h23
Product was shipped very quickly and is exactly as ordered. Very satisfied with the customer service.
Bruce T. 9/13/2021 at 13h25
The service was wonderful and all questions answered on line before I ordered.
Steven H. 9/5/2021 at 19h24
Postage was quite expensive and a slightly slower delivery than I would expect for the price but a good website and exceptionally good quality items for the price.
Stuart G. 9/1/2021 at 08h12
Great service in every respect.
Nandor B. 8/26/2021 at 20h10
Poor communication over delivery. Order passed to fulfilment company which did not act on order placed in a timely manner. Order subsequently not received on due date. Phone call to supplier necessary to find out about delivery. Item was perfect and very interesting.
Hayden W. 8/15/2021 at 11h40
This order was placed on Monday 26th July, and was sent across to the warehouse the same day. They try and get orders out the same day, but Mondays are busy because they have to deal with orders that have come in over the weekend, and they are also having to observe social distancing and other measures due to Covid. So the order did not ship until the following day, i.e. Tuesday 27th July. The customer specified Royal Mail Tracked 24, and sure enough it was delivered the following day, 28th July.
grand-illusions.com 8/16/2021 at 21h41
Great company, mentioned in the notes my husband was a fan and items were for his birthday, they called and sent a birthday card for him! Top class customer service, and items arrived well packaged and quickly.
Lauren A. 8/11/2021 at 17h06
Great service.
Turk M. 8/10/2021 at 01h30
Excellent item / beautiful material and colours.
Niels H. 8/9/2021 at 00h33
Fastest shipping from over seas ever!
Phyllis G. 8/8/2021 at 03h19
Can't review the merchandise as it's a gift and not been opened, but the service was fine.
Ben. 8/7/2021 at 14h44
Very happy with the advanced giroscope.
Peter C. 8/4/2021 at 16h47
Delivery costs are high, but this has of course nothing to do with the shop itself. Great stuff, thanks!
Bart D. 8/2/2021 at 21h47
No issues :).
Luc S. 7/27/2021 at 22h44
A quick and efficient service from Gran Illusion. Merchandise packaged really well for protection..
Edward P. 7/24/2021 at 13h42
Excellent product and delivery.
Vickie S. 7/23/2021 at 06h59
I swear, I did not get inmeditely a Tracking number for my order (checked Spam Folder), but that was no problem at all, because the Grand Illusions Team answered my request promtly.
Everything I ordered arrived fairly quick, given the current circumstances. I live in the EU and had to pay for customs, but that's the way it is. I bought the non-transitive dice and the Geobender cube for myself. I loved the cube. Great quality. I also bought a small theater as a gift. My friend loved it.
E.C. 7/22/2021 at 07h36
Great glasses to have fun ;-).
Herve. 7/21/2021 at 01h20
Very professional!! Delivered with great care.
Marc Z. 7/19/2021 at 16h11
Very fast shipping and I love the object.
Soham B. 7/14/2021 at 23h09
The object came very quickly.
Soham B. 7/14/2021 at 23h08
The purchase arrived very fast, and I really like the object.
Soham B. 7/14/2021 at 23h07
Very fast shipping, the object is very interesting and works very well.
Soham B. 7/14/2021 at 23h05
Excellent.
Harry W. 7/14/2021 at 21h29
Very pleased. Item received on time, as described.
K G. 7/13/2021 at 10h30
Good item, a bit difficult to assemble but got there.
Still working on getting the best use out of it.
Paul F. 7/13/2021 at 09h31
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