Ratings and Reviews for www.sitandsleep.co.uk

Customer service is great!

Quality product at a good price
Delivered on time in a sturdy parcel. .All fabric contents securely wrapped in polythene.
Timber frame straightforward to assemble with nuts/bolts/screws/instructions supplied. Easier with two persons but I was able to do it alone. Futon mattress itself very good quality for this price. We purchased the upgraded version. Cover fabric very good quality and fitted well. Comfortable to sit and lie on. For this price what more can you ask?

Lovely sofa bed and chair. Firm but comfy although havnt slept on it yet.
Great customer service. Very helpful, friendly and honest!
Delivery took a little while but it was quicker than promised and better than most specialist furniture outlets.

Customer service second to none, a pleasure.

Excellent, highly recommended.

Excellent customer service when ordering, very efficient and accurate on delivery dates, and distribution company was also very good in terms of communication and delivery. Highly recommended and very pleased with my product!

Sit and Sleep were very helpful when I phoned them, the order came when it was planned and the packages arrived in a good condition.

Very helpful at the initial enquiry. The sofa bed is very comfortable and just what we wanted.

SitandSleep are a breath of fresh air!

Other suppliers were half hearted in their responses to my questions. SitandSleep couldn't have been more helpful.

If you've forgotten what good customer service is give them a try. You'll be very glad you did!

Lovely futon. Very comfortable to sit on. Looks good. We paid for the more expensive mattress and it is very comfortable to sleep on. Good value futon compared to other companies. Good customer support. Would recommend.

Good at keeping customer informed, pleasant delivery.

Friendly, efficient, knowledgable and patient. You really couldn't ask for a better experience when buying a quality sofa online.

Superb customer service. Email enquiries were answered promptly with a personal touch. Extremely helpful in arranging shipping to the Isle of Man. I would not hesitate to recommend this company to anyone.

Good shopping experience, only place we could find something that met our requirements in size and style. Fast dispatch of samples to help with choice. Item description could have been better in relation to removable cover. Felt a bit let down by delivery time as while it was dispatched within the 10 days the 'delivery partner' then quoted 4 weeks for deliver which is left for you to arrange with them (not difficult though); to be fair they also delivered it quicker than the 4 weeks when asked.

Good company.

First time I've used this company - excellent service. Item I ordered was out of stock and the company gave accurate information as to when a delivery was expected and kept me well informed by email of progress. Sofa bed was excellent quality and well worth the wait. Similarly, delivery company, ITD, gave good order tracking information and delivery driver was helpful and pleasant. I'd have no hesitation using Sit and Sleep again.

Lovely to deal with over the phone. Very helpful.

The Futon base and mattress were of very good quality and the customer service excellent and the delivery prompt. It is possible to remove and wash the cover or purchase a separate cover which is an excellent feature. Thank you.

I would recomend Sit and Sleep. The customer service is excellent - professional and helpful.
I would use this company again.

Great delivery, packaging fitted up our tricky staircase.

Delivery delayed but we were kept informed. Assembly went easily and the futon looks good. Purchased for visitors but with Covid around not yet used.

Is a really comforatable mattress and is perfect for what I needed.

Excellent!!!

Love this futon, great service ànd aftercare. Thankyou Andrew and Rob.

Very helpful on the phone, lots of advice, clearly know about their products.

Clear communication, timings as communicated.

Very satisfied with all aspects of the transaction.
Good website and ordering process, good telephone and e-mail communications, delivered as promised.

Very pleased with service and goods.

Brilliant service and product for an unusual request for replacement headrest arms. Sit and sleep could not have been more helpful and the customer service was excellent. Very quick delivery. Highly recommend. I first bought futons from sit and sleep eleven years ago and they are still going strong!

Excellent customer service, really pleased with the product. Very robust, good quality product. Just what we wanted.
Clear instructions for assembly.
Delivery great - kept us informed of timing and very friendly
Highly recommended

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