Ratings and Reviews for Plumb2u

Ordering via website was simple and a straight-forward process. I did like the option of being able to collect my item in-person, from the store that is closest to me. Originally, I wanted a different item, but it was out-of-stock across the UK by the manufacturers. I was quickly informed of this by the Customer Care team and Martin was especially helpful with explaining the options available – In the end, I opted for the refund and this was quickly processed.

Excellent.

Awesome bit of kit with lifetime guarantee.
Great quality kit at a very good price and quick delivery.
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Great service, great communication all the through to the delivery.

Great speedy service.

Item is great but the customer support was very slow and poor. Delivery took ten days and the delivery person was very rude and ignorant. My whole experience was rubbish and I won’t shop here again which is a shame because my previous experience has been good.

Excellent communication when there is an issue..from tracking 'lost' delivery to after sales info.

Easy to find. Arrived quickly. Easy to instal. So far so good.

I'm still not received part of delivery, let me know when missing boiler will be delivered.

Easy to use website, arrived on expected date.

Competitive pricing and quick delivery.

Product never arrived. No tracking information given apart from a general message.
Emailed after 2 weeks. No reply. Contacted through PayPal to request action/refund. Once that was in motion, refund very swift and communication via PayPal.
No mention of product never appearing

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Excellent from start to finish.

Very prompt shipping and good avice over the phone. Thank you.🤩

Great service thank you 👍

Still waiting for delivery.
poor communication with information about the delay.

5 stars across the board, I would purchase from this company again, thank you :).

Sorted out my requests super speedy - great attention.

Fast efficient service and best price around for what I needed. Delivers a day earlier than scheduled.
I will use again, when I need more plumbing bits.

Outstanding customer service. Needed some special handling. The team figured it out and made it happen. Fast, communicated, efficient. Thanks.

I had a very good experience buying the shower kit and the basin tap from plumb2u.com .Items delivered on time without delivery fee.
Great customer service team.
Will buy from them again in the future.

No issues. Vefy pfofessional.

Fast delivery and a great price. Good communication throughout


Thankyou.

Prompt despatch & delivery.

Excellent service!**.

Good availability, easy ordering and payment, good communication and glad to see this supplier using DHL instead of RM for better service and tracking. Reasonable prices too.

Item sent in good time and as described.

Fast delivery
Good product
No need for customerservice.

Excellent.

Excellent A*.