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Ratings and Reviews for grand-illusions.com

Merchant Ratings
5.0 1
4.7
 
 
URLhttps://www.grand-illusions.com
Customer Review
5.0 / 5
Exactly as described, excellent shipping during admittedly difficult times.
STAVROS N. 12/30/2020 at 16h50
Customer Review
5.0 / 5
This is a great store with excellent service and products. I've ordered from them a couple of times and always received prompt delivery. Note that there are import fees when ordering from Canada.
Laurie W. 12/30/2020 at 16h04
Customer Review
2.7 / 5
Terrible Customer Service!! Haven’t received response to my questions! Slider in cryptic calendar slides off!
Maryann T. 12/30/2020 at 00h55
Apologies - I have not heard back yet from the manufacturer. I have spoke to my colleague Tim, who suggests that a little strip of adhesive tape - the kind that has a cloth/fabric style backing, applied inside the slider, should give it the required friction so that it does not slip.

I am sorry you have had this problem. Let me know if this fixes it. Otherwise I will send you a replacement free of charge.
grand-illusions.com 12/30/2020 at 10h52
Customer Review
4.3 / 5
Shipping and packaging excellent and in time as usual. Postal runtime acceptable in spite of Christmas and Covid-19, was hanging in DHL station Frankfurt a few days for unknown reasons.
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DarkStar. 12/29/2020 at 18h51
Customer Review
5.0 / 5
Great product and it arrived in time for Christmas gifting.
Thank you!
Tara M. 12/27/2020 at 21h48
Customer Review
5.0 / 5
Excellent service, as always. Highly recommended.
Alan J. 12/27/2020 at 20h32
Customer Review
4.7 / 5
OK.
Torben N. 12/27/2020 at 16h57
Customer Review
5.0 / 5
Excellent products delivered quickly.
Chris R. 12/27/2020 at 14h36
Customer Review
5.0 / 5
I am so grateful for the charming videos! I've been recommending your site to everyone. Love your unusual, creative, and whimsical items. I'm now a customer for life! If I could, I would rate your store with the fabulous Tim Rowett a 10+.
Wendy W. 12/27/2020 at 01h31
Thank you for your kind comments!
grand-illusions.com 12/28/2020 at 13h44
Customer Review
5.0 / 5
Grand Ilusions is great. I listen to Tim Rowett every day while I work and he's lovely.
Kevin R. 12/25/2020 at 16h54
Customer Review
5.0 / 5
What a lovely little item! Well made, quirky, definitely a talking point. Packaged extremely well. Highly recommended.
Natasha T. 12/23/2020 at 08h57
Customer Review
5.0 / 5
Great service
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Patrick M. 12/22/2020 at 23h24
Customer Review
4.7 / 5
Music box works perfectly! The customer service provided by Hendrik was phenomenal. I ordered my music box as a Christmas gift but selected the wrong shipping option. Hendrik sent me another one by express shipping so that it would be hear in tim thank him enough!
Shawn B. 12/22/2020 at 15h00
Customer Review
5.0 / 5
Everything is great, shipping, satisfaction on item ordered.
H. A. 12/22/2020 at 08h19
Customer Review
5.0 / 5
Very happy with my purchase. Shipping was fast to Japan.
Gregor. 12/21/2020 at 23h43
Customer Review
5.0 / 5
Wonderful experience--the merchandise arrived in less than two weeks.
Raymond P. 12/21/2020 at 22h04
Customer Review
5.0 / 5
All items received, overseas delivery was quick (and 2 days earlier than estimate), order shipped very quickly from Grand Illusions - wonderful customer service, as usual.
Dennis L. 12/21/2020 at 20h59
Customer Review
5.0 / 5
Order and delivery all first-class could not be better.
Frank A. 12/21/2020 at 20h27
Customer Review
5.0 / 5
Since finding Grand Illusion so many of my needs have been answered. It is perfect for the handful of godchildren and my daughter in terms of birthday/Christmas and other presents but equally, every so often, for myself too.

Wonderful site and wonderful range of interesting and curious products. It reminds me of being in wonderment as a child.
Jim Le Fevre. 12/21/2020 at 19h39
Customer Review
5.0 / 5
Absolutely well packaged, VERY fast shipping despite the Covid-19. What more us there to ask?
Daffy M. 12/21/2020 at 14h44
Customer Review
5.0 / 5
I order Tim's Christmas pack every year and it's always a treat. Shipped quickly and in great condition upon arrival. Grand Illusions is just an amazing little store run by amazing people.
Tony R. 12/21/2020 at 04h08
So glad you like the Christmas Packs. We really enjoy putting them together every year!
grand-illusions.com 12/21/2020 at 15h30
Customer Review
5.0 / 5
Great products.
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Samantha O. 12/20/2020 at 21h21
Customer Review
5.0 / 5
Exactly what I need . They work flawlessly.
James L. 12/17/2020 at 01h06
Customer Review
5.0 / 5
Excellent game. Fun for all ages!
B F. 12/15/2020 at 04h10
Customer Review
5.0 / 5
Great stuff.
RW. 12/13/2020 at 13h40
Customer Review
4.3 / 5
The ring rotation stops needed some material removed to permit the graduated circles to align at the correct relationship to each other. After I had taken care of that it worked fine.
Bruce J. 12/11/2020 at 03h01
Customer Review
5.0 / 5
I have bought all these things before for my self. I am so pleased with them that I am buying again to give as Christmas presents. I always look forward to the monthly newsletter.
DEREK P. 12/8/2020 at 20h47
Customer Review
4.7 / 5
Repeat customer. Loved everything in the package.
Peter K. 12/8/2020 at 20h34
Customer Review
5.0 / 5
Amazing website full of unusual things that can't be found elsewhere, the videos showing the products are excellent too. Great prices and fast delivery, perfect.
David W. 12/8/2020 at 14h54
Customer Review
5.0 / 5
Très bonne boutique !
Michel G. 12/8/2020 at 06h05