Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Always a flawless transaction. Fast delivery and exactly what I ordered every time. I will be shopping for your quality wool again.

Excellent product and service, as always.

Brilliant service again. Order arrived so fast. Staff always on hand to help with queries. Highly recommend.

Excellent products and service. Quick delivery & well packed.

Great service and very swift too.

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Delighted with product and swift delivery.

The wool arrived after just 2 days from the time of ordering which was a lovely surprise as it had to come from Shetland weather permitting. The wool is absolutely beautiful , colours are perfect and to be honest it is the only wool with which I'll knit from now on.

Was surprised how quickly my order arrived, thank you!

Very speedy delivery. Very happy with my order.

The colour swatches are great, they have helped me get on my first Fair isle project.

Great speedy delivery, good communication and lots of great choice.

The quality of your yarn far exceeded my expectations - thank you!

Very impressed with the service and quality. I received a very friendly email soon after I’d placed my order to say that the needles were out of stock. I was offered an alternative size, or a refund. My reply was acknowledged promptly and the order shipped. It was delivered two days later by Royal Mail which was incredible service considering it had to come to Birmingham from Shetland. Letters sent to other addresses in the city often take longer to arrive. Excellent service.

Arrived very quickly! This is such nice wool to knit with. I’ve used it before and always enjoy knitting with it. The colours are the same as the screen so I was very pleased with my choices. First class!

A very straightforward and clear telephone conversation to ask about the wool I wanted resulted in me purchasing it and the wool then being delivered to mainland Scotland 2, maybe 3, days later. EXCELLENT!!!

Very quick service, pattern arrived well packaged and is well presented with clear diagrams.

Quick and easy transaction x.

Perfect yarn from lovely people .
The quality of the yarn speaks for itself .
Deliveries are always speedy too.

Very efficient -and a wonderful product. No complaints.

Prompt arrival after ordering.

Arrived very promptly.
Now I just need to get used to using them.

Excellent, thanks.

Look forward to knitting with my yarn. Update when on the needles.
Package delivered in good time frame. Would recommend.

Good.

Really excellent customer service. I got a prompt and helpful response to a question I asked before ordering. My yarn came quickly and is just lovely shade and a pleasure to knit with. Thank you.

Very happy with my purchases. Quality of customer services and fast and ease of buying and delivery super.

Fast shipping, beautiful quality yarn. Excellent customer service thanks.

Prompt service.

Fast delivery except for the delay at the danish customs. Not J&S to blame for that!

I love this store and it’s yarn.