Ratings and Reviews for Troutcatchers
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Merchant Ratings
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Thank you for choosing Troutcatchers! Verified reviews are priceless, strengthening our bond and aiding informed decisions. We deeply appreciate your input, always striving to enhance your troutcatcher experience. Tight Lines!
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Great items, Great prices and best of all; swift delivery.
David C. 10/20/2024 at 10h38
Fast efficient shipping, good communication.
John E. 10/19/2024 at 20h28
Ordered mid afternoon and it arrived next day mid day.
Good product, well packed
Perfect.
Dave h. 10/19/2024 at 13h02
The usual good service and quality product!
Paul C. 10/19/2024 at 10h36
Pity the Allen key did not fit.
A. J. B. 10/19/2024 at 09h30
Thank you for your review & the 5 stars across the board (except the merchandise). We're sorry about the allen key issue. We didn’t receive any prior communication, as we would have been happy to sort, we have tried reaching out to assist since.
Troutcatchers 10/21/2024 at 21h02
Ordering process easy, dispatched quickly and courier was good.
David B. 10/17/2024 at 09h19
First order from Troutcatchers, delivery super quick.
DAVID H. 10/15/2024 at 10h35
Problems with Courier and goods delivered at the third attempt. Troutcatchers' customer service and price are second to none and I will definitely shop with them again and I strongly recommend them to all my friends.
William P. 10/14/2024 at 13h28
We’re delighted to hear that you're happy with our customer service and pricing, we truly appreciate your recommendation to friends. We can see that two tracked previous delivery attempts were made to your address, and we're glad the third was successful. We've been in touch to discuss the matter further, your patience throughout is greatly valued. We look forward to serving you again soon!
Troutcatchers 10/15/2024 at 12h02
Top service.
Doc Dave. 10/14/2024 at 10h31
Very quick and efficient.
Jonathan L. 10/13/2024 at 12h46
The Snowbee XS plus fly line I ordered I received the next day, amazing customer service as usual.
I was disappointed with the fly line which when removed from the box had been coiled or wound on to the plastic spool at a diameter larger than the spool, so when I removed the elastic ties it fell off the spool into a tangled heap. I have had these lines before and never had this problem. I always wind from the plastic spool onto a reel to keep the line straight, but this was not possible.
Stephen V. 10/12/2024 at 10h29
Thank you for your kind words about our service! We're sorry to hear about the issue with the Snowbee fly line & appreciate you bringing it to our attention. We'll pass your feedback to Snowbee to help improve quality control.
Troutcatchers 10/14/2024 at 19h16
Good products. Good service and timely delivery.
Mick B. 10/12/2024 at 09h39
Fantastic service, little bit of a mixup on my part, but they soon sorted. I haven’t tried them yet but will be doing soon.
Leslie c. 10/12/2024 at 08h53
Excellent service with prompt delivery of order.
Edward R. 10/12/2024 at 07h57
Great service. Very fast delivery and plenty of top notch products to choose from.
Alex W. 10/12/2024 at 04h51
Excellent service all round.
Kenneth F. 10/12/2024 at 00h21
Excellent service. Ordered and received within 48 hours. Thank you.
Margaret D. 10/8/2024 at 10h12
New to fly fishing, and jsut building experience. Ordered 2 spools of backing and a pack of leader loops. Came in super quick time. Spot on service. will be loading 2 reels with backing very soon.
Paul C. 10/7/2024 at 15h50
Very pleased with service, very fast delivery, will use again.
Edward S. 10/7/2024 at 10h46
I had a query regarding the fly line, which I emailed to Troutcatchers. Had a response (via email) and a phone call within 1/2 an hour! Excellent service!!
Michael K. 10/6/2024 at 19h51
Great comms post purchase, prompt well-packaged delivery.
Definitely a new preferred supplier of gear in my new venture.
Adrian B. 10/6/2024 at 09h19
Excellent service.
Stephen G. 10/5/2024 at 20h26
Good product great service.
STEVE K. 10/5/2024 at 10h30
Brilliant service.
Christopher A. 10/5/2024 at 00h40
The vice is solid. Customer service is amazing.
Robert C. 10/2/2024 at 10h17
Excellent price of the Snowbee landing net, extremely fast delivery.
Mark B. 10/2/2024 at 07h48
Reliable and reasonable.
Robert P. 9/29/2024 at 17h47
Simple, excellent price and prompt delivery.
Timothy W. 9/28/2024 at 18h57
Excellent service and goods delivered every time
.
David B. 9/28/2024 at 00h12
Brilliant 5 star service throughout. Highly recommend. Many Thanks.
Christine B. 9/25/2024 at 12h46
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