Ratings and Reviews for www.sitandsleep.co.uk

Very efficient and helpful company to buy from and the sofa bed is just what we needed!

This purchase is a direct replacement for my old sit and sleep futon mattress, bought in Dec 2010. Prior to that I had had to replace cheaper mattresses (bought elsewhere) every 18 months-2 years because they sagged so badly so I delighted to find this company. That mattress was such good quality I didn't look anywhere else for a new one. Customer service was excellent, friendly and helpful staff and shipping was faultless too.

Excellent.

A superb sofa bed which, unlike many others, is firm and comfortable to sit on (to watch TV in our case) and gives good back support. Easy to convert into a firm bed base. Arrived on the right day, in the right 4 hour time slot, but the real time tracking of the order did not work (not a problem for us). Excellent customer service, including a very helpful phone call, and also including five fabric samples to help us get the colour right.

Delighted with the traditional futon compact double. It has taken many months to find a suitable sofa bed that meets my requirements of price, size and quality. So pleased I found it at SitandSleep. Absolutely as described and exactly fits the awkward space in my livingroom. The futon frame is sturdy, was quite simple to put together and very easy to manoeuvre with handy wheels. Extending to a bed is also easy.

Very pleased with the bed settee - great design and easy to assemble. A life safer for homes with a narrow staircase i.e. most terraced houses! Sales staff very responsive and helpful. Delivery on time and efficient.

Nor used the item yet but if it's as good as the last one I purchased it will be just right for the grandchildren.

Service was outstanding- prompt, personal response. Very accommodating. The king size futon with lux padding is very comfortable our guests say. We have already had three visitors use it and all report it is very comfortable. We had the wood stained blue and a midnight cover so it looks good as a sofa too. We were a little challenged putting it together but managed in about an hour! Works well. We are happy with our purchase.

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Lovely, thick futon, very comfy, and because it's natural materials no smell like some other models!
Great customer service, both before and after collection.

Material for replacement cushion was very slightly different shade of grey to rest of sofa but it will do.

Great sofa, mega comfortable and very easy to assemble.

Excellent quality and well made.

The service from Sit and Sleep was customer friendly and easy to use. Delivery was also on time. My only comment is that it would have been helpful to know in advance standard delivery would be a kerbside drop, i.e. just on the side of the road. If this was in the small print it was easy to miss. By chance, some people were on hand who could carry it into the house, otherwise it would have remained on the side of the road. We have no footpath by our house.

Well worth the money, Large sleeping area for a relatively small footprint when used as a sofa easy to convert.

Good service at the showroom, delivery when expected, delighted with the product.

Great product as described. Good communication customer service. good communication with shipping dates and arrivals. Shipping to the SW they said was once a month and luckily we were here for delivery. Very pleased with the experience and product which was easy to put together.

Fast delivery, much faster than the published delivery details. No issues; would purchase again from Sit and Sleep.

Brilliant futon base which I use as a bed frame :). Professional and kind communication and no fuss delivery. Will order again and also refer people. Many many thanks.

Great service great products.

Excellent service - fast delivery.

Delivered on time and responded to my queries promptly and to my satisfaction.

Excellent service, extremely helpful, fast and efficient delivery .
A good company to deal with.
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Sit and Sleep and their delivery partner were absolutely fantastic. Due to a medical emergency we needed an urgent downstairs sleeping solution. Andrew at Sit and Sleep pulled out all the stops to fulfil our order with the specification we required ahead of our deadline and Jon from their distribution partner also arranged delivery in good time. He was very friendly and helpful, putting it straight into the room where it was needed. We would not hesitate to recommend both companies.

Really helpful service when choosing this Futon for a small, compact bedroom. Also very patient giving telephone and email advice/info on materials, mattress quality and measurements. It arrived on time as promised and was very easy to construct. Has proven to be extremely comfortable and really easy to put away on a daily basis. Highly recommended for great, helpful service and a good quality product.

Sit and Sleep is an excellent independent supplier with knowledgeable and helpful staff. When a problem arose with my order the Customer Service to address it was superb. If you value Customer Service above and beyond this is the place to come. We are very pleased with our purchase which we were able to see and try out before purchase at their Cambridgeshire showrooms.

Good customer service and was shipped earlier than they had scheduled. We are delighted with the product and service.

I am really pleased with my camping futons - they have been tried and tested twice now on camping trips and made a world of difference enabling a good night's sleep! Very well made. Very helpful and friendly customer service.

Fantastic all round.

The Snug sofa bed instructions were difficult to follow. I contacted the company and they have taken on board my suggestions. The customer service was excellent - a real pleasure to deal with them. I opted for the extra mattress thickness which is-extremely comfortable.The storage drawer is smaller than imagined (should have checked measurement!) and separate to the bed mechanism.
The delivery was as informed - excellent service here. The lads were great. Thank you.