Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)
Merchant Ratings
5.0
1
5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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My order was filled and shipped within twenty four hours - excellent customer service.
L A K. 1/22/2024 at 14h34
This is the first time I ordered anything from the UK since Brexit and I was a bit worried because I had heard so many bad experiences. However, my package arrived within a week, the customs declaration was all correct - I paid just four euros - and I have been happily consulting my new book as I start my first Shetland lace project. Thank you.
Elaine B. 1/22/2024 at 11h48
Very prompt service.
Beverley L. 1/22/2024 at 02h49
Very helpful staff and quick overseas shipping. Great yarmulke.
Heather R. 1/21/2024 at 15h20
Easy online order process, very quick delivery.
Helen R. 1/21/2024 at 08h06
You can depend on the best here!!
Pamela W. 1/21/2024 at 00h21
Clear website, fast shipping, good service.
Heidi W. 1/20/2024 at 16h22
Excellent quality yarn, good value. Colours are lovely. Prompt despatch. Overall - very good service.
Rita A. 1/20/2024 at 16h01
Excellent.
J. 1/20/2024 at 12h42
Wonderful choice of colours
A knitters paradise to find what you need
instant service, knowing if you had run our of some wool, it will be sent as soon as possible -
even living 100s of miles away
Could not ask for better.
many thanks.
Sally Schad
Ringwood.
Georg S. 1/20/2024 at 10h32
Excellent product & service.
Ann H. 1/19/2024 at 08h32
Excellent product and brilliant service.
Janet J. 1/18/2024 at 18h46
Fantastic all round service.
Helen D. 1/14/2024 at 23h00
Always reliable, with excellent shipping and products.
Marieanne D B. 1/14/2024 at 15h39
Excellent service once again.
Anne M. 1/13/2024 at 16h19
Really useful samples of so many colours, displayed clearly. Prompt delivery, too.
Shirley D. 1/13/2024 at 00h11
Arrived safely with Royal mail. Goods exactly as hoped. Did not interact with a human being during my very simple order, but website works well and order was correct and arrived promptly.
Pernille R. 1/10/2024 at 19h57
Thank you for the feedback. I'm sorry you feel our customer service wasn't to a high enough standard. We only contact customers directly if there is an issue but hopefully you received all the relevant communication and you state the order was correct.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/12/2024 at 10h03
Quick and efficient service. Excellent quality products.
Angela S. 1/10/2024 at 09h14
Ordering and delivery went through smoothly. I ordered during the Christmas break and received an email giving information about the Company's opening hours, clearly stating when new orders would be sent out after the holiday. I was happy to wait.
Susan A. 1/10/2024 at 08h16
All very good!
Sarah S. 1/10/2024 at 00h14
Really pleased with my purchase of Shetland Supreme. Shawl looking lovely. Really appreciated the quick delivery - it was a heart jumping moment as - aka, Its a Sarah - on You Tube says.
Many thanks
Wilma D.
Wilma D. 1/9/2024 at 22h19
I love your books!
Jennifer E. 12/28/2023 at 20h27
Always prompt, always excellent quality and wonderful smell of the brand new wool. Love it.
Elspeth g. 12/28/2023 at 11h17
Excellent fast service.
Iain M. 12/28/2023 at 08h32
They loved it, thanks!
Michael. 12/28/2023 at 07h21
Delivery was quick.
Merchandise very good
Service excellent.
BARBARA R. 12/28/2023 at 00h21
Fabulous colour and quality. Very efficient ordering and delivery service.
Fabulous colour and quality. Very efficient orderi. 12/26/2023 at 12h18
My friend was delighted with this Christmas present.
Marie A. 12/26/2023 at 10h01
I cannot praise this company enough, their customer service is second to none. Their deliveries you can rely on and last week when Storm Pia ravaged Scotland and caused absolute chaos my delivery was held up in Aberdeen for only one day. The wool itself does dry my skin a bit as it's natural but do you want authentic or acrylic, I know my choice.
Patricia L. 12/25/2023 at 00h50
Really pleased with my pattern and the speed it arrived.
.
Elaine M. 12/24/2023 at 18h05
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