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Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Merchant Ratings
5.0 1
5.0Jamieson & Smith (Shetland Wool Brokers LTD)
2188 reviews
  
 
MerchantJamieson & Smith (Shetland Wool Brokers LTD)
URLhttps://www.shetlandwoolbrokers.co.uk
Phone
Address90 North Road
Lerwick
Shetland
ZE1 0PQ
Customer Review
5.0 / 5
I ordered my selection of wool on Friday online and it was delivered to East Kilbride on Monday 4 December. Very quick and efficient service from Jamieson and Smith.
May c. 12/12/2023 at 07h45
Customer Review
5.0 / 5
Very prompt delivery.
.
Wanda O. 12/11/2023 at 22h53
Customer Review
5.0 / 5
You are very good at doing the deliveries in good condition and not take very long I love the yarn

Thank you
Suzanne Jones.
Suzanne J. 12/11/2023 at 20h21
Customer Review
5.0 / 5
Highly recommend. The information on the website prior to ordering was really clear and helpful. I was concerned due to problems with Royal Mail in my local area, but the delivery is tracked and arrived safely within the promised time line.
Marie-Therese. 12/10/2023 at 12h53
Customer Review
5.0 / 5
Products were as described on the website and my order arrived promptly.
Jen A. 12/9/2023 at 08h40
Customer Review
5.0 / 5
Great service and realised I had ordered wrong pattern for the wool I had bought and contacted me a made sure I was sent correct pattern. Amazing service.
Daryl K. 12/8/2023 at 22h08
Customer Review
5.0 / 5
I am always pleased with my orders from Jamieson & Smith. They are quick to respond to e-mails with questions about their products. Their Shetland wool is a joy to work with and they ship promptly. I will always order my Shetland wool directly from Jamieson & Smith rather than from a USA agent.
John M. 12/8/2023 at 22h05
Customer Review
5.0 / 5
Really prompt delivery and helpful advice before ordering. Thank-you.
Edie M. 12/8/2023 at 19h41
Customer Review
5.0 / 5
Brilliant, beautiful wool. Quick delivery. Clear patterns. Faultless!!
Janet D. 12/8/2023 at 10h22
Customer Review
5.0 / 5
Beautiful wool - such great colours. And surprisingly speedy delivery.
Jo B. 12/8/2023 at 07h54
Customer Review
5.0 / 5
As usual excellent service, pattern came quickly in cardboard backed envelope to keep it safe.
Susan T. 12/8/2023 at 03h17
Customer Review
5.0 / 5
Excellent as usual! Thank you.
Kate P. 12/7/2023 at 17h29
Customer Review
5.0 / 5
Very fast.
Bettina J. 12/7/2023 at 15h49
Customer Review
5.0 / 5

The wool is gorgeous!
.
Laura C. 12/7/2023 at 12h26
Customer Review
5.0 / 5
Excellent service.
Janet C. 12/7/2023 at 11h13
Customer Review
5.0 / 5
Excellent service and lovely yarn.
RosyN. 12/5/2023 at 10h43
Customer Review
5.0 / 5
Excellent website. Kept up to date on progress of my order which was delivered on time.
Teresa W. 12/5/2023 at 09h27
Customer Review
5.0 / 5
Great service and fast delivery.
Cynthia A. 12/4/2023 at 09h32
Customer Review
5.0 / 5
This is a great yarn company for real Shetland wool. Lovely colours, beautiful yarn and a great selection on weights. Delivery takes a few days as it's a bit distant to Shetland!
And the dyes are very consistent- I ran out of one colour and the next delivery was identical.
Veronica L. 12/2/2023 at 10h59
Customer Review
5.0 / 5
Despite gales in the Northern Isles my order still arrived within two days.
J M P. 12/2/2023 at 07h48
Customer Review
4.0 / 5
I was very pleased with the wool and have ordered more today. The only problem was because my address did not come up on your system you sent my parcel to an arbitrary number 12 with the same postcode which covers about a mile and a half, I did manage to track it to a Chinese take away a mile and a half away. When I contacted Jamieson’s I was very pleased with the helpful way I was dealt with.
ANN M. 12/1/2023 at 22h36
Thank you for your feedback, we apologise for the autocorrect which Shipstation did to your address and the added hassle this created for you, this is not our system but a nationwide one which uses the official Royal Mail address database to create the label, your address is not on the Royal Mail database so you will have this problem again if you do not update Royal Mail to the existence of your house number in that postcode.
Jamieson & Smith (Shetland Wool Brokers LTD) 11/13/2023 at 11h46
Customer Review
5.0 / 5
Amazing service, the quality of the wool is great.
Ann M. 12/1/2023 at 22h35
Customer Review
5.0 / 5
Ordered via website which was easy and responded quickly. I felt the images reflected the true colours of the wool. The items were dispatched without delay and well packaged. A pleasant experience.
Patricia C. 12/1/2023 at 07h53
Customer Review
5.0 / 5
Lovey yarn and soft not scratchy.
Ambreen H. 12/1/2023 at 00h49
Customer Review
5.0 / 5
Excellent service and really pleased with purchase.
Gail O. 11/30/2023 at 22h38
Customer Review
5.0 / 5
Good product and excellent service, as always.
Robert S. 11/30/2023 at 10h55
Customer Review
5.0 / 5
As usual great service and lovely wool . Browsing the website is like being in a sweet shop for knitters!
Sue M. 11/30/2023 at 10h44
Customer Review
5.0 / 5
As ever great product and swift service - this is my ninth shawl - so delighted with Jameison & Smith.
Sue P. 11/27/2023 at 11h41
Customer Review
5.0 / 5
5/5.
Nora M. 11/26/2023 at 22h52
Customer Review
5.0 / 5
Super quality kit, very happy with my purchase. Once I started the hat couldn’t stop until it was finished. Look forward to buying more from you in the future.
Mahri G. 11/26/2023 at 17h11
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