Ratings and Reviews for jparrboro.co.uk

Good value turf.

Friendly helpful staff and great customer service.

Great service and delivery.

I ordered the items on line I believed from the Stockton branch.after a week I had not received a delivery date so phoned the Stockton branch. After giving my details order number etc.iwas told the comports we’re down and I would have to phone back. I phoned back later that day again gave my details and was told the order was being delivered by the Benton branch and I would have to phone them. I thought this was strange since I live closer to the Stockton branch. When I phoned the Benton branch.

Excellent service couldn’t ask for better completely professional drivers nice and friendly will definitely use again.

Top kit 👍

Delivered quickly and no damaged items.

👍👍

Great service driver Si was spot on dropped straight into my dumper quick easy no problems ,sales where helpful with quantity Over all very pleased!

Perfect product exactly as shown in the image. Staff friendly and really helpful too.

Great builders merchants.

Super service - came nice and early and delivery man was very helpful - will certainly buy from you again! Thank you!

Got it in the 3 day period what was great with everything that’s going on at the moment was the rain came and cleaned the stones they’re looking great.

This is the second time I've ordered from J Parr. The prices and customer service are excellent and the speed with which this order was delivered was outstanding (too quick to be honest, but rather that than some of the snails pace deliveries I've suffered over the last few months).

Excellent service from purchase thro' to collection.

Brilliant customer service and delivery as always.

I can’t comment as I haven’t received the goods yet. I got an email on Wed 15th July to say that delivery would be made in 1-3 working days so I took some time off work to prepare the area to be gravelled. Then on Monday 20th July I received another email to say that you don’t have the goods in stock so there’ll be a delay in delivery. Very disappointing as I wanted to have the job finished and if I hadn’t received the initial email saying 1-3 days I wouldn’t have taken time off then.

First order turned up unannounced and incomplete and then required a number of emails to correct and then the order again turned up unannounced, delivery driver excellent sales and communication both embarrassing, inaccurate and diabolical, did send an email to the Manager but did not receive a reply hence the review.

Excellent service during Covid 19. Fast efficient click and collect felt very safe and well organised. Product as described did the job, very pleased.

First order they try to deliver on day I told them I was on holiday. New order on 10th July, heard nothing by 17th about delivery for 20-24th so call. One depot say it is not them so I ring the other, they say not them so I go back to the first, they say they would ring me back, they don't. I ring them again on 20th they tell me again it is the other depot so I ring them, they say they will ring me back now about an hour later they have not. They they appear to not have a clue!

Always excellent service.

Brilliant Service.

Good products, easy to order.

Not informed when delivery was to be made (estimated 4 weeks arrived in 3 weeks). Driver arrived unexpectedly at 8.00 on the morning with no prior notice. Driver placed pallet near road on shared drive so had to move it quickly. one of the bags of clippings was split, so when moved it a large amount of chipping went on the drive, and had to put back in the bag. Previous Trellis had no knots in so not as good quality. Previous order was 5 / 5 as no issues.

First class service and competitive prices.

Used JPARR many times and allways been impressed with service and more important prices are cheapest in Cleveland.Well done and thanks for quick delivery Ray Buxton.

Thank you so much.