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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.9Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
5.0 / 5
Could not fault this company.
Ray P. 4/19/2021 at 21h08
Customer Review
5.0 / 5
As always, top notch product backed by top notch service.
John A. 4/19/2021 at 17h46
Customer Review
4.0 / 5
All good.
Tim m. 4/19/2021 at 17h22
Customer Review
5.0 / 5
Well done everyone. Job completed. Very pleased.
John C. 4/19/2021 at 15h00
Customer Review
5.0 / 5
Excellent product well packed and the Youtube videos made it all so easy most difficult part is scrambling inside cabinets to fit the rails but easier if you cut some ply as a spacer and work from in order from top rail to btm rail..if you only have one drawer on the btm then a doddle.
Paul M. 4/19/2021 at 13h51
Customer Review
5.0 / 5
Great products.
Andrew L. 4/18/2021 at 17h52
Customer Review
5.0 / 5
Website easy to navigate with clear instructions. I had a bespoke item and one call to customer services addressed this quickly .
Delivery was approx 7 days against the 10 advised - well packaged and protected .

The instruction videos are clear and concise - concentrate well on the first and you soon fly through the assembly and fitting

Excellent product - quality, performance and look .

Delighted.
Peter Y. 4/17/2021 at 20h18
Thanks for a great review!
Drawerboxes.co.uk 4/18/2021 at 17h36
Customer Review
5.0 / 5
Just a couple of measurements of the carcase, a few clicks on the website later and order placed.. the materials used were very good, the instructions were easy to follow and in no time the new drawer was fitted.. great service and great product. I would recommend drawerboxes if you need a replacement drawer. I will certainly be back..
Alec I. 4/16/2021 at 18h06
Customer Review
5.0 / 5
Perfect.
Mike A. 4/14/2021 at 18h03
Customer Review
5.0 / 5
Very good quality.
Sandra T. 4/13/2021 at 23h07
Customer Review
5.0 / 5
Ordering was easy. The instructions for measuring were easy to understand. Production time was a bit long. Shipping was efficient. Fitting instructions were clear and the videos a great idea. Good quality, smoothly operating drawers. One downside of internal drawers is that they can scratch the existing cupboard door if not fully open before starting to pull out the drawer. Cured it by sticking a flat 3M rubber bumper overlapped slightly over the edge of the drawer.
Ian M. 4/12/2021 at 11h45
Customer Review
5.0 / 5
Excellent product. Prompt service.
Michael M. 4/10/2021 at 22h40
Customer Review
4.3 / 5
Excellent product and highly recommended. Slightly fiddly to fit but well worth the effort.
Particularly like that the drawers can be put in a cupboard at personally selected positions i.e. I have re-used the original shelf at the top of the cupboard to allow for storage of trays.
Winifred C. 4/10/2021 at 14h30
Customer Review
4.7 / 5
Great products, good customer service.
Jan G. 4/10/2021 at 13h27
Customer Review
5.0 / 5
Non standard size took a little longer and was a bit more costly, but that's fine.
Hugh S. 4/8/2021 at 20h33
Customer Review
4.7 / 5
It met my requirements. The instructions were easy to follow.
Robert H. 4/8/2021 at 19h07
Customer Review
5.0 / 5
The guys at this customer are so helpful , knowledgeable and friendly ; a real pl;aesure to deal with .
Jacqui K. 4/7/2021 at 11h47
Customer Review
5.0 / 5
Really happy with the draw bOxes and the service
Recieved.
George S. 4/6/2021 at 21h15
Customer Review
4.7 / 5
Easy to order, delivered when promised. Building the drawers was OK but the instructions could be improved .. including the print quality (deducted a service star for that). Fitting and adjusting the drawers needed some care but within the competency of a good DIYer. I didn’t follow the instructions exactly in fixing the drawer fronts as there seemed a simpler option that worked fine for me. Quality of product very good.
Colin A. 4/5/2021 at 22h50
Customer Review
5.0 / 5
Very good customer service. Helped with measurements and suggested proper sizes. Drawers are very good quality and were a breeze to fit. Shipping was quick once the drawers were sent, but took about 10 working days to send. Considering the current COVID situation, I consider this more than acceptable.
Raymond Q. 4/3/2021 at 19h06
Customer Review
5.0 / 5
They were ordered and paid with a delivery time 14 working days? although they arrived a little after that timeline, the products I found were good.
Just to be a little critical, the black and white pictures in the instruction pages were a bit woolly to follow and would perhaps confuse some DIY customers. I had no problem as I am used to the workings of the flat pack and furniture world.
Ray J. 3/31/2021 at 18h22
Customer Review
5.0 / 5
I had a non-standard situation with regard to one of my drawer runners. I sent DB's some photos and dimensions and they agreed to produce a bespoke solution (at no extra cost). The customer service representative was very helpful and friendly.
I fitted my new drawers at the weekend and I wanted to say a massive thank you to DB's for all of the extra screws, brackets and filler boards they included with the shipment.
It made fitting the runners very easy and it looks super tidy.
.
Tim S. 3/31/2021 at 13h07
Thanks for a great review!
Drawerboxes.co.uk 3/31/2021 at 18h17
Customer Review
5.0 / 5
Excellent from every angle.
Robert W. 3/30/2021 at 16h28
Customer Review
5.0 / 5
Arrived in the time I was advised, well packed, fit perfectly. Great people to talk to, very helpful.

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Pete C. 3/30/2021 at 15h11
Customer Review
4.0 / 5
Unfortunately they missed some items on the initial delivery which was frustrating. However, they responded promptly to dispatch the missing parts and spoligused
. The quality of the product is very good.
David C. 3/29/2021 at 17h31
Customer Review
5.0 / 5
Excellent service. Valuable guidance provided through out.
Busola O. 3/29/2021 at 10h32
Customer Review
5.0 / 5
Great product. Howdens quoted us £600 for a drawer set which cost £180 from drawer box. The written instructions left out a couple of small details, which was a bit confusing. But once I'd got one together, they're really simple. Have since ordered some more.
Roy W. 3/28/2021 at 16h14
Customer Review
5.0 / 5
This is the first time I have bought from drawer boxes and frankly the only way I can describe their service and customer care is “superb”. If you need custom made products then Drawer Boxes is the place to go. The quality is excellent, they deliver on time and in the unlikely event there is an issue, the staff sort it out. Unlike so many businesses they go the extra mile.
John G. 3/27/2021 at 19h39
Many thanks for a fantastic review. It is appreciated by all involved.
Drawerboxes.co.uk 3/27/2021 at 20h39
Customer Review
5.0 / 5
Great product easy to assemble super quality.
Wendy J. 3/25/2021 at 20h56
Customer Review
5.0 / 5
There was unfortunately a long lead time between the order being placed and the drawer sets being dispatched which meant that the drawer box sets arrived after installation of the cabinets which, in turn, made installation of the drawers more difficult than it could have been. That said, installation of the drawers into the prebuilt cabinets was very straightforward, Once dispatched the order arrived quickly but was originally dispatched with some items missing. This was speedily rectified.
Stephen m. 3/24/2021 at 20h24