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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.9Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
5.0 / 5
Excellent product and service
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Scott H. 3/24/2021 at 08h27
Customer Review
4.7 / 5
All good.
Tom W. 3/22/2021 at 23h20
Customer Review
4.3 / 5
Able to customise my need.
SL S. 3/21/2021 at 23h24
Customer Review
5.0 / 5
After a longer than normal wait time which is totally understandable due to Covid the drawer arrived well packaged and undamaged.
I asked for the instructions to be included. They were but with the final page missing. No big deal, I downloaded from the website and all was good.
Easy to fit and looking good in my kitchen. So much so that I have since ordered more.
Thank you.
Mike A. 3/20/2021 at 13h29
Customer Review
5.0 / 5
Very well made and fitting was really easy. Absolutely ideal for a kitchen with just cupboard space, life changing. Extremely pleased with them.
Chris C. 3/19/2021 at 19h13
Customer Review
5.0 / 5
No fuss arrived on time thanks.
Stan S. 3/19/2021 at 12h21
Customer Review
5.0 / 5
Excellent product, Very helpful,, delivered when stated, well packed.
Kiera F. 3/19/2021 at 12h04
Customer Review
5.0 / 5
Excellent service. Delivered on time. Great product. Easy to put together. Sturdy and has made a world of difference to our kitchen. Would recommend this product and company to all.
Ian A. 3/18/2021 at 15h27
Customer Review
5.0 / 5
Very satisfactory.
Robert J. 3/18/2021 at 10h18
Customer Review
5.0 / 5
Very pleased with the boxes, and with the communication.
Ravinder K. 3/17/2021 at 19h51
Customer Review
5.0 / 5
Great product arrived on time.
Helpful, friendly staff guided me through the ordering process.
Brian D. 3/16/2021 at 18h10
Customer Review
5.0 / 5
I suggest you change the how-to video for the Tandembox internal deep drawer to include how to fit the pillars to which the backs of the drawers are attached - it’s not easy for someone not used to fitting them to work out where they go. I also found it easier to get the runners and spacers in the right place by drilling pilot holes, as the screws tended to skate across the surface when I tried to drive them in using just the power driver - maybe just me! Very happy with the end result though.
Alan C. 3/16/2021 at 14h37
Thanks for the review. We are considering some further changes to packaging, and are waiting before making any final video changes. Pilot holes are a far more accurate method. Many people want to know the shortcuts installers use, and the screw and gun method is very quick and mostly accurate.
Drawerboxes.co.uk 3/16/2021 at 17h08
Customer Review
4.0 / 5
Good- Quality product, informative video clips, nice drawer action.
Not so good- retro fitting 3 drawer unit inside Ikea base unit. Informed my measurements were wrong ( they were correct). Was informed curtly they will make allowance for hinges.
Discovered drawers did not go in as planned.
In addition the video states lower packer sits on base which fouls both of the lower door hinges positions Had to modify the packers to accommodate the above but worked out ok in the end.

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Phil V. 3/15/2021 at 21h53
Thanks for the review. Our packing strips will cope with "normal " 90 degree hinges. Hinges with add on soft close attachment are too bulky, therefore we suggest changing for hinge with soft close built in.
Drawerboxes.co.uk 3/16/2021 at 17h03
Customer Review
5.0 / 5
Every item very well packed, plenty of screws for installation. the order did take a few weeks to arrive, but that's not the end of the world - great product.
Peter W. 3/15/2021 at 09h29
Customer Review
5.0 / 5
Great company to deal with.
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Andrew C. 3/14/2021 at 14h10
Customer Review
4.3 / 5
Only one niggle I requested written instructions and these did not come with the product.
Duncan W. 3/13/2021 at 19h41
Customer Review
5.0 / 5
Great service and products. Their customer support was very reassuring and everything arrived in good condition.
Luis F. 3/13/2021 at 12h49
Customer Review
5.0 / 5
Extremely good quality and well packed. Only advice would be over packaging as lots of cardboard used in packaging but definitely protected merchandise.
Jason F. 3/12/2021 at 18h03
Customer Review
5.0 / 5
Parcels received in timescale quoted and were packed absolutely beautifully - i mean a work of art! Every item was wrapped and well protected, and then put in boxes in a style that made a perfect Tetris screen look amateur!
Fabulous quality product, sized to exactly our bespoke requirements, and fitted simply. The soft close is just superb.
Thanks for a prompt and reliable service and the best packaging I have ever seen!
NEALE. 3/8/2021 at 09h48
Thanks for an inspiring review! The team have been working flat out for Months, and appreciate the recognition.
Drawerboxes.co.uk 3/9/2021 at 16h54
Customer Review
5.0 / 5
Fabulous system even for an amateur like me, and wonderful aftersales service when I made a mistake and needed a replacement draw back.

Great folk to deal with and I would recommend to anyone.

John.
John m. 3/7/2021 at 19h41
Customer Review
4.7 / 5
Well packed, high quality, good instructions.
Peter S. 3/6/2021 at 18h40
Customer Review
5.0 / 5
Excellent in all respects. Drawer packed well and although shipping was a little expensive for one drawer, it would have been the same for more.
Chris B. 3/4/2021 at 23h56
Customer Review
5.0 / 5
Brilliant product, added to an existing set of boxes in a larder. Pretty quick too, shorter than the expected time, which is excellent in a pandemic.
Alison P. 3/3/2021 at 16h32
Customer Review
5.0 / 5
No complaints really. It took longer for the order to be fulfilled than I was expecting, but I wasn’t in a hurry. (Probably Covid related).
I had ordered Blum items from Drawerboxes before, so was aware that the drawers are good quality. I have assembled the drawers, and the quality is good.
David D. 3/2/2021 at 20h28
Customer Review
5.0 / 5
Item arrived in perfect condition was easy to assemble and fitted!
Simon r. 3/2/2021 at 17h40
Customer Review
3.7 / 5
Very well made and the instruction videos made the whole fitting process pretty straight forward. There are cheaper options but you pay for what you get! Would highly recommend.
David H. 3/2/2021 at 16h28
Customer Review
5.0 / 5
Excellent company with first class product. Very friendly and helpful. Had a problem with drawer width due to misunderstanding about dimensions, but they supplied replacement parts without any quibble and by next day delivery.
Dennis F. 3/2/2021 at 12h33
Customer Review
4.7 / 5
Good quality and good customer service, a bit slow on delivery/ lead time. Would recommend! Good job drawerboxes.co.uk.
Alin P. 2/28/2021 at 18h31
Customer Review
4.3 / 5
Great service did what it said on the tin.
Nick M. 2/28/2021 at 13h22
Customer Review
3.3 / 5
The drawer boxes were well made and accurate. Delivery was slower than quoted and email went unanswered.
Colin T. 2/27/2021 at 20h25
Thanks for the review. Apologies, We were further delayed by the heavy snow and freezing temperatures which caused a backlog at DPD local depots.
Drawerboxes.co.uk 2/28/2021 at 16h44