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Ratings and Reviews for Plumb2u

Merchant Ratings
5.0 1
4.6Plumb2u
 
We offer a wide variety of quality products for plumbing and heating. Discover more products in our shop or ask us if you can't find what you are looking for.
 
MerchantPlumb2u
URLhttps://www.plumb2u.com
Phone
AddressPLUMB2U
Unit 6, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Customer Review
5.0 / 5
Great price & fast delivery.
Paul. 6/4/2023 at 17h55
Customer Review
1.0 / 5
It’s very hard to offer any positivity to a review.
They took my payment immediately.
I received the relative tracking information but was unable to track the item.
I waited one week without an update, so I contacted them via email despite various efforts I made to contact via their landline.
Apparently my purchase was lost in transit but due to them now being out of stock I would have to wait up to 10 days for a replacement.
I took the offered refund.
Don’t waste your time and buy elsewh.
Martin Raggett. 6/2/2023 at 22h34
Customer Review
4.7 / 5
Goods as described and well priced.
Prompt despatch/ delivery.
Only missing 5 stars as 1 of three items delayed a couple of days so sent separately without notice…just needed a quick email to advise for top score.
But overall happy to recommend.
Stephen N. 6/2/2023 at 19h48
Customer Review
5.0 / 5
Title says it all ..will use again.
Douglas R. 6/2/2023 at 18h37
Customer Review
5.0 / 5
Good service and prompt delivery
Would use again.
Guy W. 6/2/2023 at 11h29
Customer Review
3.7 / 5
Fast delivery with good communication.
Tried telephoning customer services on several occasions but unable to get through
.
Derek T. 5/30/2023 at 16h04
Customer Review
5.0 / 5
Quick delivery. Packed well. About to be fitted by water engineer as part of a service.
Lynne S. 5/30/2023 at 11h47
Customer Review
4.7 / 5
Plumb2U were excellent. There was a little damage in transit to the item but this was caused by poor packing by the manufacturer. Plumb2U provided a replacement part very quickly and they resolved the problem caused by others - perfectly, with good courtesy and helpfulness. I would recommend Plumb2U.
Martin B. 5/27/2023 at 12h23
Customer Review
4.7 / 5
Heritage good make price was very good.
John W. 5/25/2023 at 22h38
Customer Review
3.0 / 5
Not the correct item delivered that I ordered.
Ross F. 5/24/2023 at 19h47
Customer Review
3.0 / 5
Wall hung grove frame arrived with big dent in the frame.
Malika R. 5/24/2023 at 11h55
Customer Review
5.0 / 5
Very Goood.
Dalia R. 5/22/2023 at 17h55
Customer Review
5.0 / 5
Order delivered quickly.
Jim S. 5/21/2023 at 19h29
Customer Review
4.7 / 5
Great product at a good price, have recommended already.
Anne G. 5/21/2023 at 08h43
Customer Review
5.0 / 5
Fantastic experience.
Comprehensive and easy to use website. Fast and efficient delivery.
Nigel G. 5/21/2023 at 08h42
Customer Review
5.0 / 5
Great to take delivery sooner than expected. Item exactly as described and now awaiting plumbing in. Nice to have the delivery included as free,.
Brian M. 5/20/2023 at 20h46
Customer Review
5.0 / 5
Turn’t up quickly from purchase , and customer service was happy to help with the details of the order to track it , defo use again.
Matthew H. 5/20/2023 at 19h49
Customer Review
3.0 / 5
Still not received this item? And being asked to review it ?? Been told there is a delay but not heard anything else and for the review I have to rate atleast 1 item.
BRAD M. 5/20/2023 at 18h23
Customer Review
5.0 / 5
Excellent all round service.paid extra for express delivery.total cost still far cheaper than many other plumbing sites.
Anthony t. 5/19/2023 at 13h57
Customer Review
5.0 / 5
Great service.
Brian m. 5/16/2023 at 17h28
Customer Review
5.0 / 5
Brilliant service and price, will definitely order again.
Craig D. 5/15/2023 at 18h46
Customer Review
5.0 / 5
Great service and delivery.
Vikas S. 5/15/2023 at 17h56
Customer Review
4.0 / 5
The super fire 2 with Mapp Gas was a really good price. Dispatched quickly, however it took two attempts for the delivery company to get it to me, so I wasted one day, tracking the delivery company van on line only to see it drive past my house and return to the main depot. Out for delivery on 5th, 9th May and I finally got it on the 10th after I requested they stop given my package tours of Cornwall. So in short Plumb2u brilliant, DX delivery very poor (Although I did receive an apology).
Bob S. 5/15/2023 at 11h28
Customer Review
5.0 / 5
Excellent service at a competitive price.
Charles R. 5/13/2023 at 18h01
Customer Review
5.0 / 5
Very happy with this company service excellent.
Edward P. 5/12/2023 at 18h49
Customer Review
2.3 / 5
I have not yet received the order. It was placed over a week ago and have had no indication when to expect it. Am not at all satisfied with the service!

Order now received. My review referred to shipping not merchandise (see left section). Initial letter from Plumb2U said tracking available. No such tracking existed.

The actual item is excellent and of high quality. No problem there.
Sidney Sheen. 5/10/2023 at 09h35
Customer Review
4.3 / 5
The sink is beautifully designed and of good quality.
And good value for money.
There was a slight hiccup with receiving all of my order, but this was quickly resolved by the customer support team who provided superb customer service.
I would highly recommend this company.
Natalie E. 5/8/2023 at 20h54
Customer Review
3.7 / 5
It arrived sooner than expected so that was a bonus
There was a part missing
The pipe and of course it wasn’t the regular sized pipe so I had to seek out and buy many pipe parts to get it to fit the old waste pipe
However I like a DIY challenge
I was quoted £48 an hour by the local plumbers to fit it!
I am a nurse I work with peoples internal plumbing for far less! . I am in the wrong job!
Cathrine B. 5/8/2023 at 15h27
Customer Review
5.0 / 5
Excellent price and service.
Kevin B. 5/8/2023 at 14h35
Customer Review
5.0 / 5
Easy ordering,item package arrived very quickly and safely,no damage.Very impressed with the speed of the turn around from order to delivery.
Geoffrey B. 5/8/2023 at 10h07