Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

The website is easy to use and has a large range of Shetland wool in lovely colours. There is also a large range of patterns and equipment. Given that the goods are coming all the way from the Shetland Islands the postage is reasonable and timescales for delivery are good.

Wonderful yarn, shipped quickly.

Everything arrived on time and I was kept informed at each stage. Great service all round.

Always an amazing customer service from Jamieson and Smith and apeedy shipping every time
Love all the top quality yarns especially been enjoying doing quite a few things using the heritage range
Thank you as always to the brilliant team behind all the joy.

Shipping very prompt. I was informed when my order was despatched, it was tracked, and I was informed when to expect delivery.
Merchandise is of very good quality.
Customer service excellent. Immediate acknowledgement of my order.

My package arrived promptly and very well wrapped. While I haven't opened it yet (as I was leaving the country soon after and will be shortly moving house), even through the packaging the yarn is absolutely entrancing. Beautifully spun, lovely colours. Can't wait to finally get started on the project I ordered it for!

Order arrived very quickly - despite the logistics - and was exactly what I wanted, gorgeous carded Shetland fleece ready for spinning!

Fast shipping, beautiful wool. No complaints.

Fab service.

Needed to finish off a sweater and it arrived very quickly and matched. Perfect.

Shipped very quicly.

Delivered fast.

The wool is beautiful. Colours are lovely. Delivery was quick and I was well informed as to when parcel would arrive. Delighted and will definitely be using the company again.

Excellent.

Fast to Sweden!

As expected. Lovely colours delightful to knit with.

Really quick shipping. I love the colors of the yarns in the kit, can't wait to get started.

Arrived quickly & safely though message for postie hidden. Products good & right colours.
But:
For Fair Isle knitters:Ordering would be easier if you had a colour wheel showing all yarns, grouped by tone/hue (similar to Pantone chart used for editing documents) and with a coding to show availability of ply. Ditto the order you show them on the page. A parallel way to compare colours for contrast/compatibility would also be great. See https://clan.com/tartandesigner for idea.

This is an excellent company to deal with.the quality of the wool and instructions is fabulous. I have only recently started knitting with 5 double pointed needles and their instructions are fabulous. Definitely will buy from them again.

Excellent service
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Excellent service and products, thanks very much,.

Recieved the order in time. Face no issues.

Beautiful yarn, quick dispatch, 5-star service all round.

I have recently received a shade card from J&S - I am delighted with the quality of both the wool samples and the presentation. It arrived down here in Devon much more quickly than I had anticipated; the speed and the careful packing is much appreciated. Although I have not had any separate, personal contact with the company, I can only conclude from the excellent quality of the product that their customer service is splendid! Thank you all for your time and care.

Always amazed at how quickly these orders arrive.

My order came very quickly, and in perfect condition. I've used this supplier before, so I knew what to expect.

Pleasantly surprised how quickly my knitting kit arrived. Looking forward to getting started, the wool looks great and instructions seem really clear.

Perfect in all categories—shipping, merchandise and service. A wonderful product, and a great way to obtain it here in the U.S. There’s nothing quite like this woolly wool, and oh, the COLORS!

Considering we only get mail every two days if we are lucky this order came very quickly. I haven't had a reason to contact so cannot comment on customer service. I have never used Shetland wool before but have found it easy to work with but will have to follow the instructions to stop any itching or maybe line it.


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I remember Jamieson & Smith fondly from my trip to Lerwick for Shetland Wool Week 2016. In my humble opinion, they are the best yarn manufacturer in the entire world! I *LOVE*J&S!