Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

I was excited when J&S offered the collection of Wirsit Inspo's and am not disappointed by the book I received. It's beautifully done, offering loads of ideas for color combinations for color knitting.

The package arrived in may mailbox in the US just a little over a week from when I ordered it, so I'd rate the shipping as excellent.

Didn't need customer service this time, but it has always been exceptional in the past.

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I was curious about the history of this wool company so ordered their book and shade cards. I will be visiting Lerwick next year in July and wanted to figure out colours I would like to use in a future project. My package arrived quickly and without incident. Can’t wait until my in person visit.

Great products, great service' Thank you shetlandwoolbrokers.co.uk.

Can’t believe how fast the shipping was. It spent longer in Dutch customs than getting there from Shetland! Packed really well, no bend in the needles.

As always, Jamieson & Smith provided excellent customer service. I am always amazed at how quickly my purchases reach Kansas, USA.
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I live in the USA. My order shipped and arrived quickly. Also, shipping wasn’t exorbitant. A great experience. I cannot wait to order again and have more gorgeous fiber to work with.

I’m learning to appreciate Shetland Supreme 2ply and Ultra yarns. Great products to work with.

Arrived so quickly! Perfect colour and knits up beautifully.

Always excellent yarn and arrived much quicker than expected.

I needed more of colours I already had some but had changed the order I was using them in a cardigan. Hopefully I can now finish it before Wool Week!

Excellent service as always.

Always prompt service and excellent quality.

Very pleased with fast process of order and subsequent delivery .
Kept up to date with all aspects of above.
Harriet’s Hat Kit was well packaged and pattern robustly printed. Thanks.

Website was easy to negotiate, products are excellent and customer service was tip-top.
Quick delivery too - all in all, a very satisfying shopping experience.

I can’t wait to cast on! A bucket list knit with bucket list wool! Thank you.

Outstanding.

Great customer service , beautiful yarn.

Fantastic service.

My order for knitting needles was dealt with promptly. They arrived within a few days and were excellently packed. I visited your lovely shop several years ago and remember with nostalgia how friendly and helpful your staff were.

Excellent service and quality, as always. The 4 star rating for merchandise is only because there is no purple colour in this yarn.

I have never knitted Fair Isle before. This project is to occupy my hands and head as I have become ill in the last year and spend alot of time in bed. So far I am still doing the patch. It is fiddly &slow but looks amazing and it is so motivating to see the pattern emerging. Very rewarding for the hard work. The you tube video clips have been so useful as I am a beginner & need all the tips I can get.

Great fleece. Have purchsed before. Just what i wanted.

Very happy with my order. Good quality yarn delivered speedily and efficiently. Will certainly use again.

Package arrived very promptly.

Everything as expected. Sure easy to find although I have a friend from Orkney who recommended Jamieson &Smith.

Prompt delivery as always. Great communication and easy to use website
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Excellent wool, beautiful colours- I’m really enjoying knitting with it and will definitely order more.

Only 4* for customer service as when I rang to enquire about fair isle hat patterns for children I was dismissed rather abruptly. I would like to knit intricate hats for young relatives and would like some smaller sizings.

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Very satisfied with my order. The website was easy to follow and clearly explained.I have not yet stiarted knitting with the yarn but it feels lovely.

Great wool to work with, and once it's knitted up, it's very soft and comfy.

Super-prompt attention to the order & dispatch. Product exactly as advertised & very well packaged. - reinforced with card so the pattern wouldn't crease & bend.
Excellent quality if laceweight yarn.