Ratings and Reviews for Drawerboxes.co.uk

Initial response said would go to manufacturing in 10 working days and that I would be updated. I chased after three weeks and the next day the update was to Shipped. They duly arrived and are now put together and installed.

Ordering and checking service very good. Drawers came well packaged. Easy assembly.

Every was easy, the drawers are ideal and look very smart. Thank you for your service.

Service was good. Lead time extended but understandable in the circumstances.

Excellent product. Works perfectly. Care must be taken over getting dimensions right, and in particular drilling hole for glass sides to correct depth. Good idea to read instructions and watch the video together.

Website easy to navigate. Product quality first class and the company kept to the order/manufacturing timetable. My only recommendation is to include the instuctions with the product or link to a pdf file. Video instrcutions are good but the written instructions better and more practical.

Good, speedy and quality service.

I all the parts were so cleverly packed in the boxes that I initially thought some were missing. I contacted customer service and they helped out very quickly.

Second time I have ordered and once again the quality of this product is first class. Very easy to install using video instructions. customer service is also of a high level.

Excellent customer service, received correctly as ordered, good quality product. Would definitely recommend.

Drawers easy to assemble. Clear instructions, useful video. Very helpful customer service.

I had problems getting the screws in straight/flat enough, so drawers run smoothly. Partly due to my DIY skills and working in a confined space.

TIP: Use duct tape to secure runners while attaching them inside the carcass. Break the surface of the melamine with a hammer/larger screw; makes it easier to get screws in. They are quite small & prone to slipping; which can prevent them going in straight.

Delivery took about 2 weeks, but given the pandemic circumstances, this was understandable. From despatch in Berwick to delivery in Cornwall was 2 days - very good. And the specially sized drawers were a perfect fit.

Quality product. Took longer to arrive than indicated but that was understandable in times such as this.

Arrived and fitted. No problem!

Really good communication and delivered promptly.

Excellent service. Politely advised to review my measurements (Thank you, 4mm is important ) quality product. Highly recommend.

Delivery was a little slower than expected, but otherwise great product.

Fantastic customer service! Received a great advice and help. John saved me from ordering a wrong sizes of drawers and after he reviewed my order everything fits perfectly and matches my egsisting drawers. Thank you! Will recommend to anyone.

All fine.

Arrived on time, well packed, when i contacted Drawerboxes prior to order they were very helpful and explained the detail for the drawers.
Well pleased and will be ordering more Drawers.

Great personal service.

Well packed and a perfect fit for a non standard unit.

Really nice gliding system, much better than the original one I replaced, which had fallen apart. Better materials and design. Can take a long time to assemble only because you want to measure it a gazillions times to ensure precision. But can be adjusted afterwards anyway.

Very, very happy with this product and the service I received. Thank you!

Good quality drawer. Good clear instructions, better than other manufacturer I used instructions. Would have liked to have found Drawerboxes ltd earlier.
Would have liked on an update on the progress of the order, rather than having to call to see whether they were ready.
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Would definitely buy from again.

No problems with the order. Kept up to date and arrived when expected.