Ratings and Reviews for Drawerboxes.co.uk

Arrived slightly later than expected. All items well packed nothing missing and no damage. Written instructions easy to follow and videos very helpful. All installed and job complete. Used them to replace pull out wire basket unit. Drawers much stronger and no I'll affect on cupboard doors.

Excellent product, good communication. Tracked delivery by Dpd. Definitely use again 👍🏻

Shipping good
Product great
No need to use customer service so far.

Fits in perfectly. Easy to install. Great quality product.

First the positives:
The standard of build of the drawer boxes was excellent.
Everything fitted perfectly.
The final construction is of a very high standard and totally in line with the offering on the web site.

Now the negatives:
The build is not for the faint hearted. It is really quite complex
I had asked for hard copy instructions. These did not arrive in the box. The web site did not permit downloading of useable hard copy.
The web site videos were difficult to sort out - see.

Great product well made easy to assemble and fit.

I ordered an unusual sized drawerbox and it was pleasing that it was queried before production went ahead.

Excellent service. Good quality.

From start to finish, no problems. Easy to order, with good instructions, arrived within stated time. Assembly instructions very easy to understand and videos a great assistance to those that may need them. Would recommend to anyone needing replacement kitchen drawers.

Arrive in Good Time. Fitted in Cupboard, good Instructions and does the job. Excellent.

Parts were well made and fitted together well to make a strong drawer. A little wait but these are cut to exact size to ensure good fit.

Really good company to deal with, had a few sets of draw from them now which came in perfect condition and nicely wrapped. Had a pair of clips missing of last order which after a quick email they instantly sent to me no problem. Highly recommended.

Brilliant product, good service.
Only negative comment would be relating to contact and obtaining confirmation of delivery. But I'm sure in normal circumstances these issues wouldn't have been a problem..

Good service help full.

Really pleased I found these folks!! Our drawer was an odd size, so as well as being able to supply the perfect drawer to fit, I also got a message double checking that we had the right size! Instruction video was spot on too. Would highly recommend.

It eas a pleasure to trade with you. Very professional.

Excellent service. Recommend.

After an initial delivery problem, the second drawer arrived within 24 hours. I was dealt with very courteously on the phone. The kit was very robust and the instructions were comprehensive, if a little difficult to follow. For instance the metal end pieces that fix to the sides of the drawer do not get mentioned when it is time to fix them to the sides. It is assumed that you have done this already. I also watched the videos on the internet and found them helpful.
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Pleasingly well designed replacement drawers that are an improvement on the less substantial kitchen drawers that couldn’t cope with the heavy use of a busy kitchen. The Drawerboxes.co.uk website is easy to use to find out exactly what size replacement drawers are needed. Customer Service was exemplary by phone and email - a slight problem with one of the drawers was rectified politely without hesitation. I would certainly recommend this supplier and these products.

Excellent product and service - very helpful before purchase to confirm sizes etc. Drawers are brilliant and bullet proof quality.

Fantastic drawers, quick delivery.

Easy transaction, quick and efficient and well packaged.

Great service and the videos made the fitting so easy.

First class, professional service with very helpful and knowledgeable staff. The draw unit is of excellent quality and much stronger than the original one it replaces which dates back to 1984 (also Blum).

Very pleased with the product. One small thing to point out:
The printed instructions omitted the step explaining how the fixing brackets for the drawer front are fitted onto the drawer box. All was clear on the online video however, so no worries.

Good service.

Can't fault them at all. Really good quality drawers - easy to fit and good instructions.

Fantastic experience. Highly recommended company and products.

Everything was excellento.

Excellent product. Second time I’ve ordered. Simple to assemble with easy instructions online.
Great quality compared to the ones they replaced.