Ratings and Reviews for Plumb2u

Very pleased with the quick delivery service. Genuine good quality product.

Very happy with customer service, the mixer tap and the price.

Wouldn’t let me put 0.00 in fact a negative would have been more accurate !!!
Despite a promise of same day despatch ( 7 days ago) only got a text from carrier yesterday saying they had the part !! And would text me when they are going to deliver it !!
Still not got the part, shower not working crap customer service total waste of space.
Will not be using them again, wish I’d paid with a credit card so that I could stop the payment and buy the part from a reputable company !!
.

Greta price and service. Would highly recommend and use again.

Easy ordering, next day delivery, great customer service.

The first item arrived damaged but was quickly and efficiently replaced.

All worked perfectly. Ordered a new shower in the afternoon and delivered the next day.
Good comms on state of order and delivery. Will use again.

Delivery on time and good price.

Poor communication, zero updates, after 2 weeks of chasing I'm still not going to receive my full order. Having to source remaining parts elsewhere

I will never use them again, delayed a job I was supposed to complete two weeks ago

Had to modify my full review as moderator doesn't except negative reviews

Be warned.

I paid for next day delivery but it took 3 days. Plumb2u said there was a problem at the DPD's "sortation facility". (DPD use the more mundane term "depot"!)
Plumb2u refunded the postage but that didn't do anything to calm my irate customer whose bathroom basin was out of action for 3 days.

Item never turned up and can’t get hold of anyone in customer services by phone message or email so now trying to get a refund from PayPal. Will never use again.

I am very happy with the service provided by Plumb 2U.
The item ordered is of good quality, the communication has exceeded expectation and the support provided when I erred in ordering has been gratefully received.

Thanks for the great service.

Excellent price and service. The item was delivered on time.

Arrived promptly.

Although a packing error meant I was sent the wrong item the mistake was rectified in double quick time . I was impressed with your service. Thank you.

So very fast and a very competitive price. Couldn't be more pleased. Thankyou so much. Highly recommend.

Ordered on day 1, arrived on day 2 well ahead of expectations, impressive!

Very competitive pricing for top rated quality products.

The pump came in 2 days without paying for fast delivery.

Great service and prompt delivery.

Order placed, then told they had run out. However not long afterwards I received another E-mail to say more had come in. One was despatched same day. Due to unforeseen circumstances it was delayed.
However the following day it arrived.

Thanks.

Terrible.

Great service, Great prices, Great powerful shower.

Very competitive price and item arrived the next day as promised (I paid for next day delivery).
Item exactly as expected with all items present in the sturdy Grundfos box.
Highly recommend this supplier for anything.
Very pleased as my existing one decided to spring a leak and now I realise it was also getting noisy but it has been in along while.
Thank you.

When I received this product is was obvious the box had been opened and resealed with sellotape. When the installer opened the box, we discovered that the bag of parts had been opened and a plastic tie was missing. The feet were on the macerator so this was clearly a return that had been sent me. As the price was competitive I'm prepared to accept a returned product, however being sent a product with pieces missing is not acceptable.

Ordered and paid for next day delivery. It did not arrive on time. Order subsequently cancelled as new stock woukd not arrive for a week which was not suitable. I paid for ndd for a reason. refund processedpo.

First order arrived, all in good order still boxed.

Placed order got confirmation of payment, got confirmation of order that was it. No notification of shipping or anything. Tried to get hold of them no one ever answers any of the numbers called.

Emailed to find out where my package was and was told they shipped via DPD and it was lost in transit but they could order another one for me in 7-10 days. Suspect they never had stock, took the money and ordered it from the manufacturer hoping I would wait. Not a very good experience.

Excellent service & perfect replacement for our old shower bar.