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Ratings and Reviews for Plumb2u

Merchant Ratings
5.0 1
4.5Plumb2u
 
We offer a wide variety of quality products for plumbing and heating. Discover more products in our shop or ask us if you can't find what you are looking for.
 
MerchantPlumb2u
URLhttps://www.plumb2u.com
Phone
AddressPLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Customer Review
4.7 / 5
The transaction is as it should be. Quick, efficient and no problems with goods.
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Lorna L. 6/30/2022 at 12h21
Customer Review
4.7 / 5
Item arrived ok now installed an working ok. Thank you
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John C. 6/29/2022 at 18h03
Customer Review
5.0 / 5
Now delivered thank you.
Roger D. 6/29/2022 at 12h01
Customer Review
3.0 / 5
Delivered quickly but sent wrong item. Pump I ordered was not actually in stock and would take too long for them to get and send out.

General communication on the order has been non existent, however prompt response from customer services when contacted about their error.

Disappointed that they have still not refunded me (I had to buy the pump again elsewhere so a significant extra outlay) or would probably have scored higher.
David M. 6/29/2022 at 10h18
Customer Review
5.0 / 5
Great service.
Damien O. 6/29/2022 at 08h25
Customer Review
5.0 / 5
Did just what they said arrived quickly no problems.
Lesley S. 6/29/2022 at 00h33
Customer Review
5.0 / 5
Good Service and Delivery.
Brian H. 6/28/2022 at 19h04
Customer Review
4.0 / 5
This is cheapest site I found for the same item . Disappointed with one of the nipple was snap during transporting.
Could have wrap up with bobble wrap for protection in future.
Wing K. 6/28/2022 at 14h42
Customer Review
5.0 / 5
Happy customer.
Gerry M. 6/27/2022 at 23h47
Customer Review
5.0 / 5
Shipping and merchandise top quality.
Cheryl J. 6/24/2022 at 14h28
Customer Review
5.0 / 5
Quick delivery.
Dawn H. 6/24/2022 at 10h38
Customer Review
4.3 / 5
Great price and excellent customer service. When my goods didn't arrive the next day I was given a full refund of the shipping cost. No questions asked.
Donald T. 6/24/2022 at 08h44
Customer Review
4.3 / 5
Great item dispatched straight away and delivered well ahead of the stated time, my only point is that I paid via Amazon without setting up an account with Plumb2U and so couldn’t work out how to track my delivery and nobody answered the customer service line when I called. Overall excellent service though and will use again, thank you.
Miles. 6/24/2022 at 08h24
Customer Review
2.7 / 5
Placed an order to a Salamander Shower Pump costing approx £263. Received confirmation of tye order & was sent a kitchen product.
I contacted Plumb2U & was advised the shower was not in stock & I could get a refund. I incurred plumber Call out charges because Plumb2U sent an incorrect product.
Plumb2U did not offer any contributions toward the costs I incurred because of Plumb2U errors and as result will not use Plumb2U again
Very negative experience.
Z N. 6/23/2022 at 13h14
Customer Review
5.0 / 5
Great price and choice of products, we've yet to fit our boiler but it looks okay, fast delivery, friendly and helpful delivery team.
Sandra S. 6/22/2022 at 23h20
Customer Review
5.0 / 5
Prompt efficient ordering process band delivery which as I’m in the trade is important! Will use again now based on that experiance 👍
Neil D. 6/22/2022 at 14h33
Customer Review
5.0 / 5
Fast quick service & delivery!
Ashley W. 6/22/2022 at 10h47
Customer Review
5.0 / 5
I'm a returning customer - Plumb2U has the product I need at a good price, dispatch is fast and the packaging was very good (an improvement from previous order). I'll certainly shop here again !
Peter B. 6/21/2022 at 20h41
Customer Review
5.0 / 5
Fast shipping and well packed, The New item (Macerator) is better than the older model it replaced.
Good price. all in all a good deal. Highly recommended.
Peter S. 6/21/2022 at 13h45
Customer Review
5.0 / 5
Fantastic service.
Martin G. 6/21/2022 at 00h17
Customer Review
5.0 / 5
Excellent service, item was delivered on time to a pick up point. Definitely recommend these guys.
Saleh A. 6/17/2022 at 12h34
Customer Review
5.0 / 5
Great service. Good email communication and quick delivery - ordered on a Friday; delivered the following Tuesday.
Hilary D. 6/17/2022 at 11h22
Customer Review
5.0 / 5
Very good service.
Stuart Clarke. 6/15/2022 at 11h19
Customer Review
5.0 / 5
An exceptional and painless transaction from start to finish.


Excellent product


Very professional.
Christopher M. 6/13/2022 at 19h20
Customer Review
4.0 / 5
Very good service.
Dinesh M. 6/13/2022 at 14h16
Customer Review
5.0 / 5
The order arrived within one and half days and securely packaged. Confirmation emails were sent almost immediately, which gives confidence in the purchase even though I placed my order out of working hours. The price from Plumb2U was a lot more cost effective than many other suppliers of the same item, apart from already used or refurbished.
Barry F. 6/11/2022 at 12h19
Customer Review
5.0 / 5
First class service will trade again.
Richard g. 6/8/2022 at 08h46
Customer Review
5.0 / 5
Excellent service I recommend this merchant.
Bryan H. 6/8/2022 at 08h25
Customer Review
5.0 / 5
Online purchase which was straightforward to complete. Plumb2 u offered the best price on a industry recognised quality brand.( Salamander Pump) Speedy email update on order progress and quick delivery. Would use again. Many thanks.
John w. 6/8/2022 at 07h48
Customer Review
5.0 / 5
EXCELLENT SERVICE THANK YOU.
RICHARD S. 6/7/2022 at 18h45