Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)
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Merchant Ratings
5.0
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5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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Very happy all round. Prompt efficient service and beautiful wool and pattern. Now I just have to try to knit it! Thank you so much. xx.
Pamela L. 3/23/2023 at 08h58
The order was delivered remarkably quickly considering it needed to travel from Shetland. Thank you for excellent service. And the wool is lovely to work with.
Linda M. 3/23/2023 at 08h24
Excellent service. Received within 3 days of ordering despite weather related issues in Shetland.
May c. 3/23/2023 at 07h58
Arrived in less than a month, which is stellar given all the Royal Mail problems. Very well wrapped. And I am enjoying the DVD immensely and learning so much.
Valerie M. 3/23/2023 at 04h58
The shipping was so efficient. The merchandise is top quality and correct color and size. Thank you it was exciting to receive such a wonderful package from so far away in such a fast manner.
Pamela W. 3/23/2023 at 03h11
The service was quick and wool arrived promptly. It is as beautiful as always.
Alice R Robertson . 3/23/2023 at 00h42
I haven't started knitting with it yet. I am using a thirty year old pattern so I was amazed and delighted that you still sold the wool and in the colours I wanted. Brilliant!
Patricia A. 3/23/2023 at 00h28
Absolutely gorgeous! Just what I wanted. I will be ordering the wool soon.
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Patricia A. 3/23/2023 at 00h20
Customer service was excellent, I was able to track the package all the way, and the order took two weeks to arrive in my postbox in Norway. I am very happy with the yarn, it is beautiful!
Turid H. 3/22/2023 at 20h02
Prompt delivery.
Lucia Sullivan. 3/22/2023 at 07h36
Goods arrived in good time, having traveled halfway around the world. I had been expecting a much longer wait, so was pleasantly surprised to hear the courier's knock this morning.
Lynda G. 3/22/2023 at 07h27
Shipping was only rated 3 but it had nothing to do with you.
You completed the Oder in excellent time, less than 24 hrs. Great service.
However it sat for over 3 weeks in Langleye waiting to be shipped internationally.
I only mention this to let you know, not as a complaint. I’m grateful you still ship to Australia, and I’m willing to wait. Having the tracking details was comforting to know it was on its way.
This is the reason this review is delayed, because I only just received my par.
Donna S. 3/20/2023 at 23h56
Hello, this is because of the backlog after the international cyber attack on Royal Mail.
Jamieson & Smith (Shetland Wool Brokers LTD) 3/21/2023 at 17h34
I ordered the shade card directly from the Shetland Islands, and it took hardly any time at all to arrive on my front porch in Florida. I'm quite pleased with the quality & organization of the yarns presented. Thanks for quick, reliable service.
Kip C. 3/20/2023 at 23h31
Love this yarn. Perfect for shawls for new babies .
This company is so reliable, all orders are despatched quickly and I've never had any problem . 5 star across the board.
Chris w. 3/19/2023 at 20h32
Well packaged & received in 2 weeks, which is wonderful after all the delays before and after Christmas.
The yarn is a delicious colour.
Valerie M. 3/19/2023 at 06h48
Brilliant service. Delivery was fast.
Patricia L. 3/18/2023 at 00h02
Easy to order and arrived when they predicted.
Ruth M. 3/17/2023 at 14h25
I've wanted to do a Shetland shawl but never had the time, now retired I'm going to give it a go,wool looks great and can't wait to get started.
Sheona M. 3/16/2023 at 22h05
Very speedy delivery of items ordered, especially considering distance and weather conditions.
Haven't stared to follow all the patterns bought but slightly disappointed with wool colours I'd bought to match the pattern 'Cross Tam' - they really don't seem to match the colours on the finished photograph and the finished hat in photo doesn't reflect the instructions. Wondered if the pattern is correct?
Barbara H. 3/16/2023 at 13h48
Thank you for your feedback, the colours of the Cross Tam are correct - I'm not sure what you mean as the hat in the photo was made from the pattern. The hat is made from the crown down which you can tell from the photo as the 'v's of the knit stitch are the opposite way than if it was knit from the bottom up.
Jamieson & Smith (Shetland Wool Brokers LTD) 3/17/2023 at 11h33
I have ordered many times from yourselves. Always a great service and your wool with all its colours is amazing. I hope to visit your shop this summer 🤞. Thank you, Violet.
Violet C. 3/16/2023 at 08h50
Wonder yarns and great delivery. Ordered on Monday arrived Thursday morning despite bring the snow with it. Thank you.
Jane F. 3/16/2023 at 06h10
Delivered promptly and beautiful Shetland Wool supplied. Exactly as described.
Rebecca L. 3/16/2023 at 01h07
Prompt, efficient service from J&S. The only delay was caused by Canada customs - the parcel sat for a number of days at the customs office - they must of felt it looked suspicious!
Phyllis D. 3/14/2023 at 17h56
Exactly what I wanted and fast delivery perfect! Thank you.
Jo. 3/14/2023 at 14h00
Thankyou. Very quick and perfect.
Jenny W. 3/13/2023 at 15h56
Fabulous service. Fabulous product. Thank you.
Marie C. 3/13/2023 at 14h37
Superb quality yarn and such beautiful colours. Great pattern - am really enjoying working it.
Linda W. 3/13/2023 at 09h17
Good quality printed pattern, posted in strong card back envelope, arrived within a few days.
Messages to indicate packing and posting dates.
Margaretta R. 3/12/2023 at 11h03
This time my order went ok., due to the trouble with strikes. I I'm very satisfoied.
Rikke L. 3/12/2023 at 11h00
Beautiful wool delivered promptly 😁This isn’t the first time I’ve purchased and I’m never disappointed. The colour choice is perfect for fairisle projects 😊
Tina P. 3/12/2023 at 09h44
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