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Ratings and Reviews for Plumb2u

Merchant Ratings
5.0 1
4.5Plumb2u
 
We offer a wide variety of quality products for plumbing and heating. Discover more products in our shop or ask us if you can't find what you are looking for.
 
MerchantPlumb2u
URLhttps://www.plumb2u.com
Phone
AddressPLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB
Customer Review
5.0 / 5
This works perfect, thought the rose would be a bit too small but it works great, easy fit for a diy job and can be cut to size for the riser so did the job, great adjustment if replacement for an old shower, delivered quickly and well packaged, what more do you want👍🏻
Mark H. 9/12/2024 at 08h01
Customer Review
1.3 / 5
Item in stock on website at a good price so ordered. Received email after paying saying delivery time was up to 7 working days. Emailed for update after a week and was given a delivery date which would have taken it to 8 working days. On that day rang customer service to check delivery to be told that it was still with supplier so cancelled the order. What a waste of time.
I then ordered through Screwfix who had next day delivery to store.
My advice is to pay a bit more for a reliable service.
Neil r. 9/11/2024 at 22h06
Customer Review
4.7 / 5
Easy to order, but should be informed if order is going to be two deliveries. Had to contact customer services to see where all items were.
John B. 9/11/2024 at 18h28
Customer Review
4.3 / 5
Delivering took bit time. Sales department okay bit information could be helpful. Communication and customer support great.
Manisha C. 9/10/2024 at 13h34
Customer Review
1.0 / 5
The item has not been delivered yet, although it says that it has! Please can you let me know where it is!
Stephen C. 9/10/2024 at 11h25
Customer Review
5.0 / 5
Nice price.
Ian m. 9/10/2024 at 09h16
Customer Review
4.3 / 5
Excellent product. No notice of delivery date was received.
Anonymous. 9/8/2024 at 12h28
Customer Review
5.0 / 5
Exceptional service! Martin provided excellent assistance. I purchased the Clipacore Xpresscut Pro, my order experienced a minor manufacturing issue with one of the quick-release systems. However, I am pleased to report that Plumb2u promptly resolved the issue with utmost professionalism and zero hassle. Their reliability is unquestionable. Many thanks to Martin for the outstanding support!
Daniel S. 9/7/2024 at 11h12
Customer Review
5.0 / 5
Prompt and efficient!
Chris B. 9/5/2024 at 08h32
Customer Review
5.0 / 5
Excellent customer service and fast delivery. Pleasure to deal with.
Terri W. 9/4/2024 at 16h40
Customer Review
2.5 / 5
Disappointed as have had no update on the order.
Doug D. 9/4/2024 at 07h22
Customer Review
3.3 / 5

Item was out of stock when ordered & this issue was dealt with well by customer service desk - I was called & asked whether I wanted to proceed with the order or have a refund.

After that, no tracking info provided despite an email that told me I just needed to click on the link to see the despatch information - when I clicked on the link it routed me back to Plumb2U website!

Couldn't get hold of customer service department to request despatch update and had to leave a voice message.

.
Caroline T. 9/3/2024 at 10h39
Customer Review
5.0 / 5
Good customer service.
Robert V. 9/3/2024 at 10h09
Customer Review
5.0 / 5
Very good ser vice and prompt delivery.
Alan P. 8/28/2024 at 18h03
Customer Review
5.0 / 5
Good company to work with
Good products and fair prices.
Robert S. 8/27/2024 at 20h57
Customer Review
5.0 / 5
No problem …..
John R. 8/26/2024 at 19h07
Customer Review
5.0 / 5
Very helpful on the phone and easy to collect from store.
Tim N. 8/25/2024 at 23h11
Customer Review
5.0 / 5
Easy to use website. Very helpful agent who helped me with my purchase.
Patricia R. 8/21/2024 at 17h18
Customer Review
3.0 / 5
Ordered 8/6/2024 delivered 18/6.2024no tracking available obliged to chase order twice for info.
not my idea of good service.
T J h. 8/20/2024 at 21h24
Customer Review
5.0 / 5
No issues from placing order to receipt of goods.
Peter S. 8/16/2024 at 21h24
Customer Review
4.7 / 5
All good except a srew was missing from the flow valve kit. This problem was soon resolved.
Christopher G. 8/16/2024 at 13h14
Customer Review
5.0 / 5
I have used Plumb2U before, and I'm back!
Absolutely no complaints.
Richard T. 8/14/2024 at 18h33
Customer Review
5.0 / 5
5 star service all the way.
Phillip W. 8/14/2024 at 16h13
Customer Review
5.0 / 5
Order despatched in good time, good quality.
Vito R. 8/14/2024 at 07h15
Customer Review
5.0 / 5
Ecellent service All round realistic Price including Delivery.
Frederick S. 8/13/2024 at 15h19
Customer Review
5.0 / 5
Good service.
Paresh H. 8/12/2024 at 10h41
Customer Review
5.0 / 5
I called in to your local branch to me in Epsom and the chap that I dealt with was very helpful indeed and couldn't have been more courteous.
Mark S. 8/12/2024 at 10h37
Customer Review
5.0 / 5
Good experience with Plumb2U. Will definitely use them again for my plumbing nesds.
Irene J. 8/12/2024 at 08h19
Customer Review
5.0 / 5
Great website - good prices - excellent service.
Peter L. 8/12/2024 at 00h25
Customer Review
5.0 / 5
I would use Plumb 2U again. My order arrived promptly.
David B. 8/8/2024 at 19h14