Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)
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Merchant Ratings
5.0
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5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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Speedy international shipping!
Jennifer F. 2/8/2023 at 00h02
Excellent rapid service, the yarn arrived quicker from you than from a local supplier of yarns. As always the yarn itself is excellent.
Susan T. 2/6/2023 at 15h15
Really pleased with this beautiful wool. Arrived very quickly - thanks.
Lorna. 2/6/2023 at 10h48
Really pleased with this beautiful wool - thanks.
Lorna. 2/6/2023 at 10h47
Excellent fast service.
Lesley S. 2/6/2023 at 08h01
Excellent service.
Margaret T. 2/5/2023 at 17h02
Excellent service thank you.
Mandy M. 2/4/2023 at 07h57
Fast & efficient service.
Sharon F. 2/3/2023 at 16h41
Excellent service.
Mrs K. Bull. 2/3/2023 at 09h00
Excellence service and yarn. Ordered online arrived the next day! Free shipping as im in Shetland too, beat that!
Angela Grace I. 2/3/2023 at 05h38
Excellent service as always.
Jen A-C. 2/2/2023 at 19h55
Love these patterns as they don't take large amounts of yarn and time, I use Shetland wool which I love too.
Gladys M. 2/2/2023 at 11h15
I have bought from here when I was living in Australia. I had a problem with one of my downloads in that I couldn't find it on my computer. The chap I spoke to was very kind and helped me find it, it was on my other computer. Boy did I feel silly but the gentleman was lovely.
I am back in the UK now and I can get my yarn faster. I was told to expect delays in delivery due to the strikes but I got the package the next day which was great as I could start knitting straight away.
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Alison O. 2/2/2023 at 09h46
The yarns arrived safely and promptly. Thank you for an excellent service and delightful yarn.
Vincent W. 1/31/2023 at 22h25
Super.
Lorna. 1/31/2023 at 13h30
As of yet I haven’t received my order, nor a confirmation it has been shipped. So, I find it rather difficult to rate the cones. I’d love to amend this rating and review upon arrival of my parcel.
Charlotte T. 1/31/2023 at 06h36
Hi Charlotte
Sorry to hear that you have not received your order placed on 17-01-23.
As of 13-01-23 there has been a cyber-attack upon Royal Mail targeting the ability to send international items traveling from the UK.
Due to this we have been unable to dispatch any non-UK orders. This has been addressed on our website and social media.
Thankfully we now have permission to post international parcels as of 31-01-23. Your order has since been posted on 31-01-23 with the tracking number LE236592212GB. Please use this to stay notified about your parcel.
Please be aware that delivery could take longer due to the volume of parcels which have been held back at the Royal Mail warehouses.
Rebecca.
Jamieson & Smith (Shetland Wool Brokers LTD) 2/2/2023 at 14h06
It came in good time and was exactly what I wanted. Thank you.
Helena N. 1/30/2023 at 16h28
As always very good quality product, dispatched and delivered efficiently.
J C. 1/30/2023 at 16h20
A rich display of beautiful colours and a delightful product.
Scruffy. 1/29/2023 at 18h46
Excellent speedy service. Thank you.
Vivienne J. 1/28/2023 at 06h39
This scarf will be beautiful once I finish it. On looking over the pattern it looks very interesting.
Helen D. 1/27/2023 at 19h38
Excellent quality and service.
Dinah C. 1/27/2023 at 07h21
I did not expect the wool to arrive so quickly. The item was just what I wanted. Information about product and shipping was sent promptly.
Mary N. 1/27/2023 at 02h55
I have not heard yet if my cardigan has been shipped. I have read that Royal mail has begun to ship to the US again. I would like to know at least if my order has left the building!
Patricia K. 1/27/2023 at 01h29
Thank you for your feedback, i have sent you an email. As of today 27th January we are still not allowed to post using the Tracked delivery service that we use, we have had a banner on the homepage explaining we cannot post international orders since this happened on the 13th of January and posted about it on all our social media on the 16th and 23rd of January. We are sorry we havent been able to dispatch yours and many others orders due to this unprecedented situation.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/27/2023 at 11h50
Love this wool.
Susan T. 1/26/2023 at 23h45
Excellent speedy delivery, great colour and a quality product as always.
Jo P. 1/26/2023 at 11h47
Will definitely use again, first class.
Gordon M. 1/26/2023 at 11h23
Bought two contrasting shades to knit a jumper from this years Shetland Wool Week Annual. A challenging pattern - far more complex than I have done before, but the quality of the wool made the task much easier. I think this is because its a stable, non stretchy wool with a slight wireness to it, so when holding more than one strand against your forefingers, it doesn't slip and make your stitches too loose. What could have been an abandoned project has in fact been fun to make.
Sally. 1/26/2023 at 10h05
All excellent.
Lorraine H. 1/26/2023 at 05h26
I think patterns should be download
I was surprised by the price if shipping for papers.
Marie-Jose C. 1/26/2023 at 02h26
Thank you for the feedback, we have text on the top page for the patterns that a number of patterns are available as downloads via our ravelry and payhip pages. Many patterns we have are not ours but can also be purchased directly from the designer. The p&p is displayed before payment so if you have placed the order we take the understanding you have seen and accepted the charge.
Jamieson & Smith (Shetland Wool Brokers LTD) 1/27/2023 at 11h41
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