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Ratings and Reviews for Drawerboxes.co.uk

Merchant Ratings
5.0 1
4.9Drawerboxes.co.uk
 
We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
 
MerchantDrawerboxes.co.uk
URLhttps://www.drawerboxes.co.uk
Phone
AddressMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Customer Review
5.0 / 5
Very good product and service. Thanks.
Jason P. 10/27/2019 at 18h27
Customer Review
5.0 / 5
Great service and really good quality. Thank you.
Steve W. 10/25/2019 at 10h52
Customer Review
4.7 / 5
Shipping wasn't immediate but this was explained on the website. When shipped delivery was next day. The draw parts were packed well and assembly was quite easy. Installing was also very straight forward the whole set of 3 went together and in in a couple of hours. Quality excellent, genuine blum, and the spacer supplied means they fit fine in a cupboard with hinged door. Very pleased.
Richard D. 10/24/2019 at 13h05
Customer Review
5.0 / 5
Top quality drawers and service from Drawerboxes.co.uk.
Michael H. 10/23/2019 at 15h58
Customer Review
5.0 / 5
Great product and service. I was able to speak with someone on a Sunday (I made a mistake in my order) and my order arrived in good time. Very well packed and shipped and REALLY easy to fit - even for a DIY novice like me. I would definitely recommend for service and product.
Paul F. 10/21/2019 at 11h36
Customer Review
5.0 / 5
Great!
The lady I spoke to on the ‘phone was extremely helpful and answered all my questions about dimensions and fitting.
Ordering the Spacetower Blum Tandembox drawers was straightforward and they arrived within the expected time.
The kit was well packed and arrived undamaged. Given that the cartons had taken a beating in transit shows that Drawerboxes understand how to keep their stuff protected.
Assembly was easy - instructions and video tutorials were excellent.
Finished job is top not.
Christopher M. 10/12/2019 at 15h55
Customer Review
5.0 / 5
I wasn't sure about measurements so sent an email enquiry pre purchase. This was responded to quickly and personally, which was nice. Ordering was easy and delivery was trackable.
Was a bit scared when I saw the pieces for the drawers but using the on line how to video made them easy to construct. I love them and would highly recommend.
Ann M. 10/7/2019 at 09h15
Customer Review
5.0 / 5
Excellent service throughout. One part was wrong they replaced it immediately.
Mark C. 10/5/2019 at 18h14
Customer Review
5.0 / 5
Good product. Fastbservice.
George M. 10/3/2019 at 19h38
Customer Review
4.7 / 5
Great value Blum units.
These things are great and now I want them everywhere.
Good communication from drawerboxes
Many thanks.
Jan G. 10/1/2019 at 16h17
Customer Review
5.0 / 5
Friendly and helpful, ensured that I got exactly the drawer box I needed.
Raymond L. 10/1/2019 at 16h05
Customer Review
3.3 / 5
Packaging was very badly damaged, but damage to drawer pack could be hidden.
The drawer pack is of reasonable quality.
.
Matthew L. 9/26/2019 at 08h14
Thank you for the feedback. We normally replace damage in transit immediately free of charge.
Drawerboxes.co.uk 9/26/2019 at 14h23
Customer Review
4.7 / 5
Other than the fact that it arrived approx 1 week late, which was of no consequence to me, everything was excellent.
I wouldn't hesitate to recommend them to anyone.
Nigel B. 9/24/2019 at 10h48
Due to a high level of orders in September, we have been taking the full 7 working days to complete orders. This is still within out own stated target.
Drawerboxes.co.uk 9/24/2019 at 12h03
Customer Review
4.0 / 5
Drawer boxes easy to assemble, but the cutlery tray supplied doesn't fit the drawer (too narrow), which is disappointing.
John J. 9/15/2019 at 17h55
Please give us a call re the cutlery tray. If the drawer is a standard size, it should fit. We will be happy to collect and refund if required.
freephone 0800 0285588.
Drawerboxes.co.uk 9/15/2019 at 18h04
Customer Review
5.0 / 5
Spot on product very easy to fit exceed my expectations.
Gerald M. 9/13/2019 at 08h26
Customer Review
5.0 / 5
Super service, easy to use instructions, easy to assemble and excellent replacement for a defunct Howdens wooden draw unit.

Will buy more.
James M. 9/9/2019 at 19h47
Customer Review
4.0 / 5
Product as expected. Delivery good and ahead of schedule. Assembly instructions (and on line videos) could be better.
Ajbhsb. 9/4/2019 at 12h29
Customer Review
5.0 / 5
Repeat customer. As always, great product and service from Drawerboxes.co.uk.
Michael H. 9/2/2019 at 13h10
Customer Review
5.0 / 5
Everything present and correct. Reasonable postal time. Usual exceptional quality from blum. Would do business again.
Mark R. 9/1/2019 at 20h32
Customer Review
3.7 / 5
It does the job (which was for extra storage under a microwave). However, for the money, I was expecting something better made. It comes in kit form but the back of the drawer doesn't fit correctly and the filler to make it the right width is only sufficient to put the runners on so looks rather strange.
Jane R. 8/26/2019 at 10h29
Customer Review
4.7 / 5
Helpful staff, well packaged (minimal plastic) goods and great videos to assist assembly.
Chris E. 8/20/2019 at 13h33
Customer Review
5.0 / 5
Very helpful, made contact before sending product to verify it was exactly what we needed and gave great advice. Will continue to trade.
Matthew W. 8/20/2019 at 07h46
Customer Review
4.7 / 5
Very pleased with item which is an almost exact replacement for the original. It took a few days to arrive but was very well packed and contained full instructions.
Miles T. 8/16/2019 at 14h54
Customer Review
4.7 / 5
My email with a question was answered promptly. I was able to buy the drawers that I needed. The drawers arrived quickly and we fitted the them using the online instructions successfully. We did not receive a warranty card and had apply separately.
Jean E. 8/12/2019 at 08h49
Customer Review
5.0 / 5
Everything is just perfect
Thanks a lot.
Bruno R. 8/9/2019 at 13h46
Customer Review
5.0 / 5
I cannot fault the excellent customer service that I received on this order.
Spoke to Sarah on the Monday having already placed my order online.
Wanted to know cost to have the drawers assembled. Price for both assembly and shipping the units on a pallet was very reasonable. Delivery by Friday of the same week was promised.
Goods arrived very well packed to ensure no damage.
Very impressed with the quaility of the units and how easy they were to install within the cabinets.
Many thanks.
Alexander D. 8/8/2019 at 22h12
Customer Review
4.3 / 5
Sturdy build and easy to assemble. Can’t believe I didn’t swap my old tired drawers years ago.
Peter M. 8/4/2019 at 09h05
Customer Review
5.0 / 5
Fantastic service from drawerboxs.co and DPD, great comms.
The customer services are very helpful, I had made a mistake when completing a order online and only found out when the parcel arrived and was open for checking, I phoned customer service and told them the mistake, I was told not to worry and was asked what I wanted. I was ready to pay for the cost of new delivery and return charge but was told no charge just have parcel ready for pickup when replacement package arrived.

Will use aga.
Robert simmons. 7/26/2019 at 19h45
Customer Review
4.7 / 5
This is the second set of replacement drawers i have fitted to an existing kitchen carcass.The drawer sets are of good quality but i would like to make the following observations:

1 the squareness of some metal sides can create a small gap between the side and the drawer base

2 When fitting the bottom drawer the position of the runner needs to be 110mm from the bottom of the carcass otherwise the drawer will not fit in the runners. in both installations this has been the case.
MB H. 7/26/2019 at 11h23
Customer Review
5.0 / 5
Excellent service and excellent product.
Ian M. 7/21/2019 at 22h41