Ratings and Reviews for jparrboro.co.uk
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Merchant Ratings
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We are Middlesbrough leading independent Timber & Builders Merchants ✔ Over 2,800 quality trade products ✔ Enjoy Free Delivery in the NE over £100
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| Merchant | jparrboro.co.uk |
| URL | https://www.jparrboro.co.uk |
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| Phone | |
| Address | Blue House Point Road, Portrack Industrial Estate
Stockton on Tees, TS18 2PJ |
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Fantastic service from start to finish. Hastle free and unbelievably quick delivery. Totally recommend.
Andrea T. 6/22/2018 at 23h11
Always deliver to the instructions which is great. Not a complaint but would have been nice to be informed there was a delay on item being delivered due to waiting on their supplier providing them. Otherwise usual great service and value.
Stuart M. 6/14/2018 at 21h31
Excellent service and product
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David E. 6/12/2018 at 17h38
Ordered and paid on line for bradstone blocks informed next day don’t even stock them so offered lookalikes.Part of order did not turn up,no word from Parrs leaving us unable to start the job.We had to phone around to find stockist or the substitute blocks and had to travel to North Shields to get them.We then had a full pallet left over which they had placed in front of our nieghbours gate and they have said returns could be 2 to 3 weeks.The blocks were ok but poor service from Parrs.
Mark P. 6/11/2018 at 11h44
Apologies, we didn't get the communication right on your order, the blocks you ordered were only stocked in our Stockton site and not your local Benton depot.
The ones you have been sent are every bit as good.
jparrboro.co.uk 6/13/2018 at 14h30
Everything is great, thanks!
Rebecca D. 6/10/2018 at 23h11
Good value, good timber, good delivery by a good & helpful driver.
William c. 6/8/2018 at 18h53
Excellent prices and services.
John m. 6/6/2018 at 20h41
Shipping was slow, ordered on Monday and not delivered until the following Friday.
Rang timber department a number of days following the order and not particularly helpful. Also rang on day of delivery and was unable to give a general delivery time (i did have other things to do that day) and was finally delivered late afternoon, not leaving much time to go about my day.
Tim H. 6/2/2018 at 21h25
One of the sleepers was heavily marked on one side. This wasn’t a problem as only one side on show, though the better side had some bad splintering. Will sand out.Delivery driver very helpful.
Mark P. 6/2/2018 at 13h38
Products are high quality and excellent for the price. Products are high quality and excellent for the price. Delivery was an issue as I'd asked specifically (twice) that it be delivered just around the corner so I could unload the items directly to where they needed to be. This was ignored completely and I had to carry extremely heavy items myself a long distance. This is despite the fact it would have been easier for the driver to drop off where I asked him to.
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Lynn W. 6/1/2018 at 15h31
Good product poor service and slow delivery.
James W. 5/29/2018 at 20h14
Thank you for your review, your order was received by us on morning of 23rd May our delivery slots for 24th/25th were already full and our next available date after the bank holiday weekend was 29th. An email was sent advising this and the goods were delivered on 29th.
jparrboro.co.uk 6/1/2018 at 13h00
Excellent service. Everyone I dealt with were really nice. I can easily recommend this company. Also the products are really good.
Linda C. 5/29/2018 at 14h04
Plasterboard delivered in a couple of days and protected by cling film wrapping so everything great.
Barry M. 5/28/2018 at 09h22
Ordered 17th May. Delivery expected 22nd. Rang at 4.30pm. Told by female it would be here before 5pm. She didn't ask for details, but I gave her my name, address and 'phone and she said she'd let me know. Nothing! At 6.15pm I rang office and left a message on the answerphone asking to be called. On 23rd driver delivered part of the order at 7.15am. Told driver that it was short and he said I'd have to call office. Rang them at 7.30am and told it would be looked into.It arrived 24th. Dreadful!!
Bill C. 5/26/2018 at 12h34
Thank you for your review, unfortunately our driver ran out of hours on 22nd due to a delay on another site, our sales office had already gone home so we couldn’t call you to advise, as you say the goods went out to you at 7.15am the next morning less 5 of the 65 fence boards ordered, which followed at a time as agreed.
jparrboro.co.uk 6/1/2018 at 13h01
Great price and service.
Mr R M N. 5/24/2018 at 16h10
Although the items are not readily available and have to be ordered in the service delivery is excellent and I was kept up to date with my order. The staff were very helpful with all enquiries I had to make.
Andrew W. 5/22/2018 at 09h45
Delivered 1 bag short, called them twice, “we’ll call you back...“ still not got a call, or the goods!
Steve F. 5/19/2018 at 16h44
Thanks for your feedback, our salesman Steve spoke to you on Thursday morning the day of delivery and made out paperwork to drop off the single bag that was missing, it was to be dropped off today. After a call to us on Sunday a member of staff brought you the bag and a free one that day on his way home, hope all sorted now.
jparrboro.co.uk 5/23/2018 at 15h21
Fast delivery, good prices and quality products.
Riverside Red. 5/16/2018 at 15h31
From ordering to to receiving my order was easy to do online .when materials arrived i was asked where i wanted to place the sand he lifted it as near as i wanted it driver was spot on we were well pleased.
Kevin h. 5/14/2018 at 13h56
Very helpful and friendly service.
Keith D. 5/13/2018 at 20h40
Perfect Service.
Zbigniew K. 5/13/2018 at 08h04
Excellent delivery service! Driver was first class and extremely helpful. Full marks all round! Products were all very good.
William Craig C. 5/11/2018 at 18h13
Three days to deliver and only two miles from depot ..not good.
Ken A. 5/6/2018 at 21h44
Thanks for your comments, our normal lead time is 1 max 2 days but during the week leading up to the bank holiday it was extremely busy and your delivery went to three days, we did advise this to you shortly after your order was placed.
jparrboro.co.uk 5/10/2018 at 17h30
Prompt and as helpful as usual.
Thanks.
Neil Pearson P. 5/6/2018 at 19h44
Ordered on line very straight forward, e-mail thanking for order and advising delivery date. Delivered on date as prmissed by friendly helpful driver.
Ne happy customer.
Dennis G. 5/5/2018 at 22h22
Used this company many times always a great service.
Ian F. 5/3/2018 at 04h16
Great service.
Robert J. 4/30/2018 at 19h27
Arrived on time and in good condition excellent service.
Bryan C. 4/30/2018 at 18h44
Top notch, product was in perfect condition and was delivered quickly and with a loud knock as requested!
Paul T. 4/30/2018 at 16h27
Delivered as arrange. Driver very helpful. Good quality. This is the second time I have placed a large order and had no problems. Would not hesitate using your services again.
DAVID D. 4/30/2018 at 13h17
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