Ratings and Reviews for www.sitandsleep.co.uk
Merchant Ratings
5.0
1
4.9www.sitandsleep.co.uk
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Sit and Sleep
Contemporary and Modern Sofa Beds
Futon Sofa Beds and Mattresses
Unique Sleeping Solutions
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No Problems at all in the delivery of the KEWB,.
James P. 10/21/2022 at 15h00
Needed a futon at short notice. I spoke with them on the phone and next day a futon was delivered! Can't ask for more than that. Sturdy construction, comfy bed.
Sarah D. 10/8/2022 at 09h41
Nice futon. Very comfy mattress. The fixing bolts were cunningly hidden beneath a slat on the frame, so I first thought they had been omitted from the order, but I eventually found them, assembled the futon and ended up having to sleep on it the next night! Turned out that the wool mattress is very comfortable, and just as comfortable as my much more expensive one on the main bed! Took a while for the order to reach me but worth the wait.
Richard F. 10/7/2022 at 17h20
Excellent customer service, fully conversive in relation to product, delivery very good.
All personnel involved professional.
Kim S. 10/7/2022 at 13h32
Nothing bad to say about the company, everything was communicated clearly and promptly, and the delivery company was also excellent.
Alessia. 10/7/2022 at 11h30
Bought as a mattress topper to make my campervan bed more comfortable, very pleased with the results,.
Jax T. 10/7/2022 at 10h11
Excellent customer service. Had a minor problem due to me supplying incorrect e mail address. Contacted by phone, which was answered straight away . Person answering the phone resolved the problem for me. Delivered on time with good communication from delivery company.
D H. 8/24/2022 at 10h11
Everything received as expected.
Anthony S. 8/24/2022 at 08h30
My sofa bed arrived on the planned day. The delivery company was brilliant. I was able to put the bed together easily. Just needed to insert 4 bolts and tighten. The sofa looks good and my guests said it was comfortable to sleep on. Most importantly I can operate it alone! I’m very pleased.
Thank you also to Robert Dennes who answered my queries promptly and organised my order.
Lesley H. 8/6/2022 at 19h12
Communication was great, followed up all my queries quickly and managed to ensure delivery in time for a last minute guest. Helpful and friendly delivery too Absolutely! Absolutely brilliant service - thank you!!
Jennifer J. 8/4/2022 at 15h42
Great product. Excellent service.
Ian G. 8/4/2022 at 11h05
This is a fantastic product, so impressed with the quality of it and the staff are friendly and helpful, now looking to get rid of my sofa bed in my office and to replace it with another one from sit and sleep.
Tina N. 8/4/2022 at 09h44
Collected direct from warehouse and was loaded into car by staff. Very friendly & efficient service.
Alison C. 8/4/2022 at 08h03
BRILLIANT customer service, speedy and efficient delivery, and an excellent product. Highly recommend!
Claire G. 7/15/2022 at 00h08
I had one futon previously to compare to. While this is reasonable, it still lacks some compression resilience.
It could be slightly thicker.
Michael B. 7/14/2022 at 08h38
Shipping went smoothly and I was kept informer thoughout by text and email. On reflection as an older disabled man living in a first floor flat I should have paid the extra and had it carried to the first floor. This should not be a problem when there are two of you or no stairs.
Glenn H. 7/13/2022 at 08h09
Great every step of the way. A really good looking comfortable well made futon. Would buy another if I had somewhere to put it.
Krystyna R. 7/13/2022 at 05h36
Delighted with our Sit and Sleep Futon!
Michelle D. 7/3/2022 at 18h14
Really easy process to select and buy, with helpful and knowledgeable staff.
Ian F. 6/23/2022 at 09h59
I would HIGHLY recommend S&S for their fantastic customer service and the shipping company were wonderful. We had 5 star treatment from initial phone call to S&S, right through to within 20 minutes of the bed base arriving. You really cannot get a better service.
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Hazel C. 6/23/2022 at 09h58
When I phoned this company to ask about their Futon beds the person I spoke to was so clear and patient in explaining the different models. He helped me make the decision relevant to what we needed and didn’t just push the most expensive! Delivery was fast and straightforward and we are very pleased with our choice. I would most certainly recommend this company.
Elizabeth A. 5/27/2022 at 10h40
Excellent service and delivery.
Jane m. 5/23/2022 at 12h07
Because of shipping being only on certain days this could have been tricky, however very good communication from Sit and Sleep to arrange it and then from delivery company to update me .
Helen T. 5/21/2022 at 08h07
Good shipping delivered on time, good quality item with good customer service and communication.
Maria R. 5/21/2022 at 00h27
Great Futon. Customer service was excellent, as was the delivery. Would highly recommend.
Helen O. 4/28/2022 at 09h17
Excellent advice / customer service and very happy with our lovely new sofa bed.
Barbara F. 4/28/2022 at 08h50
We were really impressed with the service received. Helpful and friendly staff over the phone and delivery team.
Kate S. 4/24/2022 at 18h13
Excellent customer service. SitandSleep went the extra mile to guide me on
my product choice and fabric choice. The delivery was also spot on despite some logistical challenges.
All in all a pleasure to deal with and would highly recommend.
Tamsin K. 4/23/2022 at 23h55
Really pleased with all aspects from ordering to delivery of our CUBED 140 Innovation Sofa Bed.
Sit and Sleep customer service was exemplary as were the delivery team.
Nicola H. 4/23/2022 at 20h50
Dry nice people to deal with. Even though we’re short handed,Andrew made sure I received my futon on time. Very professional, good value and delivered as promised.
Kristin W. 4/23/2022 at 12h02
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