Ratings and Reviews for Plumb2u
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Merchant Ratings
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We offer a wide variety of quality products for plumbing and heating. Discover more products in our shop or ask us if you can't find what you are looking for.
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| Merchant | Plumb2u |
| URL | https://www.plumb2u.com |
| Email | |
| Phone | |
| Address | PLUMB2U
Unit 1, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB |
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Excellent service it was on time I would recommend plumb 2U to everyone.
Keith j. 9/10/2021 at 18h04
Hi Keith,
Thank you for the review, the recommendations will really help us to continuously grow!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h36
Great service.. Great price and very fast delivery.. Brilliant all around.
Richard H. 9/10/2021 at 16h40
Hi Richard,
Thank you for leaving us such a positive review!
All the best,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h35
EXCELLENT SERVICE.
CORAL S. 9/9/2021 at 20h48
Thank you!!
Plumb2u 9/13/2021 at 12h32
Didn't have to use Customer Services, but the product arrived promptly, with out any issues.
Sandeep H. 9/9/2021 at 14h42
Hi Sandeep,
Thank you so much for your 5 star feedback! We are glad to hear you had a good experience with Plumb2u
All the best,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h14
First class Fast, easy, hassle free transaction, many thanks.
Frederick B. 9/9/2021 at 09h04
We are so happy to hear this, thank you Frederick!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h12
Great, fast , first class service.
Andrew C. 9/8/2021 at 21h11
Thanks Andrew, we are so pleased you are happy with the service!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h12
Great service received item really quickly. Very competitively priced. Will most certainly buy from PLUMB2U again.
David S. 9/8/2021 at 19h33
Thank you for such a positive review David.
We look forward to seeing you again in the future!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h01
Needed to replace an aging Redring shower. Found this at a very good price with Plumb 2 U. Good site full of info. for a layman. Delivery was very quick.
Peter E. 9/8/2021 at 14h57
Hi Peter,
Thank you so much for your feedback - we love to hear when our customers are pleased with the service received!
We look forward to welcoming you back in the future!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 12h00
Spot on !
Thomas H. 9/7/2021 at 10h26
Excellent, thanks Thomas!!
Plumb2u 9/13/2021 at 11h58
Excellent service and prompt delivery fitted and working as it should.
Tony C. 9/7/2021 at 08h40
Hi Tony,
Thank you for leaving us such kind feedback.
We would like to ask if there is anything we can do to make the experience better for next time, to earn 5 stars?
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h58
To-date I have not received the item purchased but as a plumber I know the item is good, however the service has been unsatisfactory and I will not use plumb2u again.
Ashley T. 9/7/2021 at 03h19
Hi Ashley,
Thank you for taking the time to leave us a review.
We are so sorry that the item was delivered late to you.
These units are sent directly from the manufacturer and unfortunately there was a slight delay from their end with the product.
Please do accept our apology for this.
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h56
EXCELLENT SERVICE AS PER USUAL!!
RICHARD S. 9/5/2021 at 09h51
Thank you Richard!!
We look forward to seeing you again soon!
All the best,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h46
EXCELLENT SERVICE AS PER USUAL!!
RICHARD S. 9/5/2021 at 09h50
Thank you Richard!!
We look forward to seeing you again soon!
All the best,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h46
Right Part. On time. What's not to like!
Stuart J. 9/3/2021 at 21h57
Thanks Stuart for the kind review!!
Plumb2u 9/13/2021 at 11h45
After placing a Thursday order and paying next day delivery I had hoped my items would be with me by Monday. I kept checking dpd tracking and it kept saying the item hadn't been received which was odd as plumb2u had sent an email saying the product had been dispatched. I checked again Tuesday morning and still no item received. I called customer services who then informed my after a quick check that the item was never in stock and couldn't explain how I was charged and the order dispatched.
Thomas M. 9/3/2021 at 21h39
Hi Tom,
Thank you for bringing this problem to our attention!
Having looked over the order it appears a unit on the order was unfortunately out of stock in our warehouse but the system had not yet updated, hence why you were able to checkout with the item.
The label seemed to be created in our dispatch network, this is why you received an automated email.
Sincere apologies for this! We hope that we were able to resolve this by issuing a refund promptly.
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h45
Happy with all aspects.
William B. 9/3/2021 at 20h44
Great!! Thank you William!
Plumb2u 9/13/2021 at 11h38
Very good service. Kept me informed and very prompt.
David K. 9/3/2021 at 19h57
Hi David,
Thank you for your kind review. Is there anything we can do next time to get 5 stars?
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h38
Great price and prompt delivery..as a tradesman this is all i need.
SOF. 9/3/2021 at 12h04
We are so glad to hear this, thank you Simon!
Plumb2u 9/13/2021 at 11h36
Genuinely happy with this company! Spent time checking quotes for a specific Macerator and PLUM2U without question where cheapest. Very friendly and helpful on the phone answering my queries and making the order was easy. I received excellent communications regarding delivery, the updates really appreciated and the product was received quickly - even though we are located in the country. Thank you :-).
E F. 9/2/2021 at 18h40
Thank you for taking the time to leave us such a positive review, it is much appreciated from all of the Plumb2u Team.
We are so pleased you were happy with the service received!
We look forward to seeing you again in the future!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h36
Rubbish, I have still not received my order placed on 25th August, now holding up a job.
Tim N. 9/2/2021 at 17h55
Hi Tim,
Sincere apologies for the delay to your order. The stock had to be transferred from one of our branches to our dispatch branch.
We have just checked and can see that the order was delivered a few days later.
Apologies once again for the delay with the order and for any inconvenience caused.
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h29
Excellent.
Michael S. 9/2/2021 at 17h55
Thank you Michael!
All the best!
Plumb2u 9/13/2021 at 11h33
Delighted to collect in person. Saved waiting and waiting for delivery guy.
Peter M. 9/2/2021 at 12h24
Hi Peter,
Thank you for your kind feedback and for using our collection service!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h33
Excellent.
Sukhwant C. 9/1/2021 at 19h53
Thank you Sukhwant for the 5 stars!
Plumb2u 9/13/2021 at 11h30
Exactly as described and fast delivery.
Mark D. 9/1/2021 at 17h38
Thank you Mark, we are glad you are were pleased with the service received!
Kindest Regards,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h24
Poor service, made me wait 2 weeks for my pump and then told me they do not have it in stock.
Hitesh P. 9/1/2021 at 16h37
Hi Hitesh,
We are so sorry on this occasion for the issues experienced with your order!
Thank you for raising this for us, this will be investigated to ensure that it does not occur again.
Apologies once again,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h24
Best price and fast shipping, thank you.
COLIN M. 8/31/2021 at 17h56
Thank you Colin for your great feedback!
All the best,
Plumb2u Team.
Plumb2u 9/13/2021 at 11h20
Great company to do business with.
Paul A. 8/31/2021 at 17h37
Thanks Paul - much appreciated!
Plumb2u 9/13/2021 at 11h19
Good service.
Susan W. 8/31/2021 at 17h00
Thank you Susan!
Plumb2u 9/13/2021 at 11h19
Ordered a new shower over a month ago as it showed in stock, but then received an email to say when they went to pick it there were none available. One month later after lots of unanswered emails and unable to get through on customer services I am going down the charge back route with my credit card provider.
Bradley s. 8/31/2021 at 15h08
Hi Bradley,
We are so sorry to hear of the issues experienced with your order!
We can now see that the unit was delivered to you so hopefully this was resolved for you.
Apologies once again for any inconvenience caused.
Plumb2u Team.
Plumb2u 9/13/2021 at 11h18
I have not yet received the shower...??
It was ordered 8 days ago - I appreciate this has run over a B/Holiday but was expecting it last Thursday. DPD order tracking says they have not yet received the good from you..
Ryan M. 8/31/2021 at 14h44
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