Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)
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Merchant Ratings
5.0
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5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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Excellent product.
Diane R. 9/19/2024 at 13h30
Order despatched.very promptly
Merchandise as described
No need for interaction with customer service.
Nan O. 9/19/2024 at 07h47
Thanks heaps as always.
Matteo W. 9/19/2024 at 00h31
Fantastic service,communication awesome, I live in nz and love this yarns.
Chrissy C. 9/19/2024 at 00h26
I ordered yarn, shade card and a book from J&S and within an hour, a different type of yarn from a retailer in the US. For only a couple dollars difference in shipping, I received both packages same day! I know there must be times that weather gets in the way, but I also feel that J&S are fast and very reasonable.
Christine A. 9/19/2024 at 00h15
I am very satisfied and look forward to shopping from your website in the future.
Jenise s. 9/17/2024 at 18h41
Arrived intact and waterproofed. The royal mail tracking feature was greatly appreciated. The product was as expected and it was not made necessary to contact customer service.
Lexie C. 9/17/2024 at 12h16
Very happy with the service and product.
Ruth D. 9/16/2024 at 14h51
Always found the company to be helpful and staff pleasant and they ensure product is as described on the website, packaged and delivered promptly. All this in spite of the fact the Shetland Islands are so far away from the mainland, there has never been not much of a delay with the wool getting to the main postal outlet in UK. Do like the face that is mentioned when ordering though 😀. Thanks again.
Mary M. 9/15/2024 at 14h51
Provided me twice with same batch nos to complete garment.
Joan S. 9/15/2024 at 13h58
Speedy delivery, well packed. Thank you, once again for your attention to detail.
Valerie M. 9/14/2024 at 05h52
Awesome products, purchased before and will again.
Chrissy C. 9/14/2024 at 00h16
The wool is exceptional quality and the service is wonderful. I live the other side of the world but still got prompt replies within 24 hours and help choosing the best wool for my needs. Delivery was really fast. My sister was on holiday in the UK so she brought it home to me. It arrived at the address given really quickly.
Sue P. 9/13/2024 at 01h15
I've been using the Jamieson and Smith jumper weight yarn for years and love it. I live in the US, but like ordering from the UK store. The shipping is pricey to the US, but I get a choice of all the colors in one location and the shipping is as fast as when I order anything from the US. It's win-win.
Katy D. 9/12/2024 at 21h57
Beautiful wool and speedy service. Thank you!
Stella b. 9/12/2024 at 19h30
My family visit Shetland regularly and always visit customer service second none. Just needed extra.
Carole W. 9/12/2024 at 18h30
Excellent service! Highly recommend.
Agnes M. 9/9/2024 at 08h47
Beautiful pattern and lovely coloured yarns. Swift service will definitely use again.
Mandy C. 9/7/2024 at 22h46
My wool was delivered by Royal mail and took only 2 haddays to arrive from the time of placing the order. I have great service from this company on more than one occasion. The quality of the wool is outstanding and I wouldn't knit with anything less.
Margaret H. 9/6/2024 at 14h42
I'm a repeated customer. I love the wool. I receive constantly complements on my knitted garments using the 2 ply jumper weight. It doesn't pill and looks professionally made. The shipping is very fast and is properly packaged.
Rana R. 9/6/2024 at 14h30
Fantastic service! Arrived within a few days despite appalling weather which I thought might affect the island crossing. Love the products - just finished the Evie shetland shawl in 1 ply optic white and I think I am in love with 1 ply shetland wool. I’ve gifted that to a bride to be and now have more stock in case the other two nieces want one for their weddings next year. In the meantime I am on with my first project out of the Shetland lacework book - for me!
Lisa W. 9/6/2024 at 11h56
Fabulous.
Maureen H. 9/6/2024 at 08h11
This is my third recent order from Jamieson & Smith. The shipping has been quick (for international) and I have been pleased with tall he Supreme Jumper Weight cones I've received. The quality and uniqueness of the yarns keep me coming back for more.
Lynn C. 9/6/2024 at 03h48
Absolutely excellent service all round. I always use Jamieson & Smith wool now as I love the quality and the colour range. It always washes well and is easy to knit. The website is easy to use and order from. I was kept informed of the progress of my order and my local postie delivered my wool on time and in good condition. Thank you Jamieson & Smith for an excellent product and service.
Alison F. 9/5/2024 at 09h22
Quick shipping to the States!
Alexa K. 9/5/2024 at 03h52
Love these circular needles so smooth and easy to use.
Christina B. 9/3/2024 at 05h55
Beautiful pattern and great service as always from Jamieson &Smith.
Pauline F. 9/2/2024 at 16h56
My friends told me about the products and I can warmly recommend them, too. The whole process was smooth and customer service excellent. Thank you!
Kirsti K. 9/1/2024 at 11h10
I received my Thrift Glove out within a few days. Love the colour way. I'm a fairly experienced fair isle knitter in the round however it really needs to emphasise reading the whole pattern through or on the chart, emphasise the splitting where the thumb is introduced. I wasted 2 hours of knitting, then had to un pick 2 bands of fair isle & then pick up accurately! Not a job I relished.. It was my mistake but could have been avoided by a note on the co!our chart.
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Denise R. 9/1/2024 at 08h39
Thanks for this feedback, we only stock the pattern so we cant make any changes to the information within it, you may want to pass it onto the designer.
Jamieson & Smith (Shetland Wool Brokers LTD) 9/2/2024 at 12h03
Excellent service
Prompt and efficient delivery
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Mary B. 8/30/2024 at 10h44
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