Customer Feedback for Plumb2u. Reviews for plumb2u.com

Customer Review

3.0 / 5

Good shipping, good merchandise. Poor customer service.

Thomas S. 8/3/2021 at 18h19

Customer Review

2.3 / 5

Ordered this beginning of last week and postage stage 2-3 days delivery. over a week has passed and it finally arrived yesterday. Tried to make contact to chase this item and was directed to a mobile voicemail, An e-mail was sent - never had a response. Item works fine.

Samantha C. 8/3/2021 at 17h50

Customer Review

4.5 / 5

Very pleased with the filter. I had no dealings with the customer service as far as I remember but I had expected the filter a day earlier.

Ian C. 8/1/2021 at 23h30

Hi Ian,

Thank you for your feedback and high rating!

The reasoning for the order arriving on the day it did was due to us dispatching the unit on the Monday as we did not dispatch orders on weekends at the time.

Apologies for any confusion with this.

Kindest Regards,
Plumb2u Team
.

Plumb2u 8/4/2021 at 11h51

Customer Review

5.0 / 5

Excellent service. The item was out of stock but the company kept me informed and the item arrived shortly after the update. The tap is of very good quality and indeed I have now fitted 2 of them!

Timothy C. 7/31/2021 at 12h46

Hi Timothy,

Thank you so much for your kind feedback - it is much appreciated!

All the best,
Plumb2u Team.

Plumb2u 8/4/2021 at 11h45

Customer Review

5.0 / 5

Very pleased with the service received by Plumb2U.
.

Jenny S. 7/30/2021 at 20h58

Hi Jenny,

Amazing, we are so happy to hear this! Thank you for your kind feedback!

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 11h00

Customer Review

2.7 / 5

I ordered a shower pump, they sent a totally different item, I paid £9 to get it next day and finally got correct pump 5 days later.

Colin w. 7/30/2021 at 19h26

Hi Colin,

We are so sorry for the error on our part with dispatching the incorrect unit.

In regards to the next day delivery fee, rest assured this has now been issued back to you.

We are glad we were able to resolve the order for you however we do once again apologise for the issues experienced.

Kindest Regards,
Plumb2u Team.

Plumb2u 8/4/2021 at 11h42

Customer Review

5.0 / 5

Thanks for the Cartridge great service and cured the problem.

Mr R. 7/30/2021 at 18h11

Hi,

Firstly we are so glad to hear that item resolved your problem! Thank you for taking the time to leave us a positive review!

Kindest Regards,
Plumb2u Team.

Plumb2u 8/4/2021 at 11h34

Customer Review

5.0 / 5

Top class service.
Quick delivery, no fuss, perfect.

Christopher K. 7/29/2021 at 18h12

Hi Christopher,

Thank you so much for your very generous feedback! We are happy that you were pleased with the service.

Kindest Regards,
Plumb2u Team.

Plumb2u 8/4/2021 at 11h33

Customer Review

5.0 / 5

Very good to deal with leading to swift delivery of item.

John E. 7/28/2021 at 17h46

Thank you for your kind review John, it is much appreciated!

Plumb2u 7/28/2021 at 17h50

Customer Review

5.0 / 5

Excellent product and service would recommend.

Marlene M. 7/28/2021 at 17h45

Thank you for your kind review Marlene!

Plumb2u 7/28/2021 at 17h53

Customer Review

5.0 / 5

Excellent service from order to delivery.

John S. 7/28/2021 at 13h09

Hi John,

Great thank you very much for your review. We are happy that you had a good experience with us!

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 13h38

Customer Review

5.0 / 5

Toilet seat.

Nettie. 7/28/2021 at 11h33

Thanks for the 5 star feedback Nettie!

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 13h38

Customer Review

5.0 / 5

Website and order procedure easy to follow. Goods as described with delivery as promised. Very competitive price.

Chris B. 7/28/2021 at 10h11

Hi Chris,

Thank you for taking the time to leave us a positive review!

We are so glad that the ordering process was easy to follow and that the price and delivery was good!

Kindest Regards,
Plumb2u Team

.

Plumb2u 7/28/2021 at 11h02

Customer Review

5.0 / 5

Fantastic customer service and quick delivery...

David E. 7/28/2021 at 07h25

Hi David,

We are so glad you were happy with the service received, thank you very much for your feedback!

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 11h00

Customer Review

5.0 / 5

Very good quality item, good price and fast shipping. Very impressed, thank you.

Ruth N. 7/27/2021 at 20h30

Thank you Ruth for your great feedback from all of the Plumb2u team!

Plumb2u 7/28/2021 at 10h58

Customer Review

5.0 / 5

Just the job thank you.

Andrew T. 7/27/2021 at 19h56

Hi Andrew,

Thank you for reviewing Plumb2u 5 stars.

All the best,
Plumb2u Team

.

Plumb2u 7/28/2021 at 10h58

Customer Review

5.0 / 5

Good price, great product and good carrier!!

Matthew G. 7/26/2021 at 19h21

Hi Matthew,

Thank you for your great review, we are so pleased to hear that you were happy with the service received.

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h55

Customer Review

5.0 / 5

Excellent customer service would really happily recommend. However, item not as shown on Aqualisa’s own packaging and therefore we had to return it as it was to match an existing item. The arms screwing into the wall do not like like the picture and we would have needed to drill mew holes in the tiles. Staff could not have been more helpful.

Mandy Q. 7/26/2021 at 17h47

Hi Mandy,

Thank you for leaving us such a kind review.

We are so sorry for the issues experienced with your order, but we are glad that we were able to be of some help to resolve the matter.

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h53

Customer Review

5.0 / 5

I am happy with my purchase. The item wasn't available elsewhere. It was fitted by plumber without problem. Can't tell about reliability/quality as it was just fitted.

Pu K. 7/23/2021 at 10h19

Hi Krzysztof,

Thank you for your 5 star review!

We are so glad to hear that we were able to supply you with the part that wasn't available from other supplier.

All the best,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h50

Customer Review

5.0 / 5

Excellent.

Neil H. 7/23/2021 at 09h44

Thanks Neil!!

Plumb2u 7/28/2021 at 10h48

Customer Review

5.0 / 5

EXCELLENT SERVICE, FAST DELIVERY, QUALITY PRODUCT.

ABDUL M. 7/22/2021 at 13h40

Hi Abdul,

Thanks a lot for your great feedback!!

We look forward to welcoming you back at some point in the future!

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h47

Customer Review

5.0 / 5

Highly delighted with price, product, customer service & speed of delivery, whats not to like about Plumb2u, highly recommended.

Martyn W. 7/22/2021 at 00h26

Hi Martyn,

Thank you for your amazing feedback - it is great to hear that you were pleased with the overall service.

Kindest Regards,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h46

Customer Review

5.0 / 5

Can’t Fault you’re Service👍 Easy & Efficient.

Richard D. 7/21/2021 at 22h19

Thank you Richard for taking the time to leave us a 5 star review!

All the best,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h42

Customer Review

3.7 / 5

The service from Plumb 2 was faultless but the water softener was faulty.
Monarch are sending a tradesman but not until 4th August.
I wish they were as prompt as Plumb 2 !!

Roy H. 7/21/2021 at 19h55

Hi Roy,

Thank you for your kind feedback!

We are so sorry to hear that there was a fault with the unit, however we hope this has now been resolved with the new unit we sent out.

Kindest Regards,
Plumb2u Team
.

Plumb2u 7/28/2021 at 10h41

Customer Review

1.0 / 5

Was awful.

Ian N. 7/21/2021 at 13h42

Hi Ian,

We are so sorry that you had a bad experience with us and thank you for bringing this to our attention.

We hope we were able to resolve the matter by issuing a refund swiftly.

Sincere apologies once again,
Plumb2u Team.

Plumb2u 7/28/2021 at 10h39

Customer Review

5.0 / 5

Great product, great service and fantastic price :-).

Susan S. 7/20/2021 at 18h26

Hi Susan,

Thank you so much! We are so glad you enjoyed your experience with Plumb2u and are happy with the product!

Kindest Regards,
Plumb2u Team.

Plumb2u 7/21/2021 at 13h05

Customer Review

5.0 / 5

Very speedy service thank you.

Nial T. 7/20/2021 at 15h04

Hi Nial,

We are so pleased you were happy with the quick service.

Thank you for your review!
Plumb2u Team.

Plumb2u 7/21/2021 at 13h06

Customer Review

5.0 / 5

Excellent fast service.

Mr H. 7/20/2021 at 13h14

Thank you for your great feedback from all of our Plumb2u team! All the best!

Plumb2u 7/21/2021 at 13h07

Customer Review

5.0 / 5

Not fitted yet but all seems ok and looking forward to trying it out.

DEREK H. 7/20/2021 at 07h07

Thank you for the great feedback!

Please do let us know if there is anything else you need.

Kindest Regards,
Plumb2u Team.

Plumb2u 7/20/2021 at 11h28

Customer Review

5.0 / 5

Will use again. Super fast post service and cheapest I could find.

Stewart P. 7/19/2021 at 18h52

Thank you Stewart, we are so pleased you were happy with the service received.

We look forward to seeing you again in the near future!

All the best,
Plumb2u Team.

Plumb2u 7/20/2021 at 11h26

Ratings and Reviews for Plumb2u