Ratings and Reviews for Plumb2u
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Merchant Ratings
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We offer a wide variety of quality products for plumbing and heating. Discover more products in our shop or ask us if you can't find what you are looking for.
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| Merchant | Plumb2u |
| URL | https://www.plumb2u.com |
| Email | |
| Phone | |
| Address | PLUMB2U
Unit 6, Epsom Business Park, Kiln Lane
EPSOM
UNITED KINGDOM
KT17 1JF GB |
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Superb service throughout.
Pete D. 7/19/2021 at 18h13
Thank you for your great feedback Pete!
Plumb2u 7/20/2021 at 11h25
Faultless.
Richard J. 7/19/2021 at 17h37
Thank you Richard!!
Plumb2u 7/20/2021 at 11h25
Sent out on time a good bit of kit.
Kevin m. 7/19/2021 at 10h22
Hi Kevin,
Thank you for your review, it's great to hear that you are pleased with the product received.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/19/2021 at 17h04
Great price and great company to deal with.
Harry B. 7/18/2021 at 14h39
Hi Harry,
Thank you for taking the time to leave us a positive review!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/19/2021 at 17h04
Very good.
Michael b. 7/18/2021 at 12h45
Thanks Michael!
All the best,
Plumb2u Team.
Plumb2u 7/19/2021 at 17h05
Easy to order quick delivery and a very competitive price. Very pleased.
Paul M. 7/16/2021 at 11h02
Hi Paul,
It is great to hear that you are happy with the service received, thank you for taking time out to review us.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/19/2021 at 17h06
Item supplied as ordered, undamaged and all components present. Great service, thank you.
A D. 7/16/2021 at 08h49
Thank you for the great review Austen.
We hope to see you again in the future.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/19/2021 at 17h07
We got a message to say the order was shipped for next day delivery when in fact it was not even in stock. Refund arranged .It was difficult yo get through yo somebody and it required several calls and email.
Constantin C. 7/15/2021 at 17h53
Hi Constantin,
We are so sorry to hear of the issues experienced with your order, please do accept our apologies for this!
We always try to respond to emails and calls as quickly as possible so were sorry that we missed you and let you down on this occasion. We will look to improve on this moving forward so this does not happen again.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/19/2021 at 17h14
Excellent service, the only issue is that I ordered the wrong model . Plumb2u said I could return and receive a full refund once I have ordered the correct one.
Changed my order and received the same excellent service .correct model delivered.
The only issue is that I am still waiting for the refund for my 1st order.
Nick b. 7/14/2021 at 17h42
Hi Nick,
Thank you for your amazing review!
Please do get in touch with us via email - customercare@plumb2u.com regarding the refund for the original order. Has the item already been returned to us? If so, if you could provide tracking of this via email, we will get this resolved for you asap.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/20/2021 at 10h38
Very fast and good communication.
Philip g. 7/14/2021 at 12h23
Thank you Philip, the Plumb2u team really appreciate your review!
All the best,
Plumb2u Team.
Plumb2u 7/20/2021 at 10h42
Found plumb2u on google. Best price I could find online and superb service from start to finish.
Simon P. 7/14/2021 at 07h54
Hi Simon,
We are so happy to hear that you were pleased with the price and the service received!
Thank you for taking time out to leave us such a positive review!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/20/2021 at 10h43
Overall a very good experience. Shipping was a bit expensive, but items were heavy and delivery was quick. Would use again.
Fiona S. 7/14/2021 at 00h01
Hi Fiona,
Thank you for your great review!
Unfortunately the shipping fee that we charge is the fee charged by the courier due to the weight of the items, thank you for being understanding of this.
Kindest Regards,
Plumb2u Team
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Plumb2u 7/20/2021 at 10h48
Fabulous price, shipped very quickly, and very kindly added something to my order with free shipping, so overall I am very happy and would recommend Plumb2U!
David R. 7/13/2021 at 18h42
Hi David,
We are so happy to hear this feedback, thank you very much! It is great to hear that you were happy with the overall service!
All the best,
Plumb2u Team.
Plumb2u 7/20/2021 at 10h50
2 days after my order I was told they were not available.
James S. 7/13/2021 at 18h14
Hi James,
We are so sorry to hear of this issue experienced with the order.
On rare occasions when an item is out of stock in the warehouse, we contact our customers on the same day to notify them, so we are sorry to hear that this was not received?
We hope that we were able to resolve this as best as possible, issuing a full refund immediately.
Apologies once again,
Plumb2u Team.
Plumb2u 7/20/2021 at 10h55
Perfect quick efficient service and a great product.
Surjit j. 7/13/2021 at 18h08
Thank you Surjit for the 5 star feedback! We are glad you love the product too!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/20/2021 at 10h58
Well what can I say,.. by far the most competitive on the market, super fast delivery and amazing communication. Will defo buy from again.
Vikki T. 7/13/2021 at 16h28
Wow what amazing feedback to hear!! Thank you very much, the Plumb2u team are so happy that you were delighted with the service received.
We look forward to seeing you again at some point in the future.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/20/2021 at 11h00
Great prices, terrific service What more can I say!!
Michael I. 7/13/2021 at 00h17
Hi Michael,
Thank you for your great feedback!! We are so happy to hear you are pleased with the service received.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/13/2021 at 11h55
Used this company a few times now and always great items, great prices and good customer service. The item I ordered this time came in pretty poor condition but I can only put that down to the courier.
I would recommend Plumb2u as they are a great company. Shame the same can't be said for the courier.
Steve Y. 7/12/2021 at 17h54
Hi Steve,
Thank you firstly for your repeat business and for also taking time to leave us a great review.
We are sorry to hear that there was a slight problem with the courier too, we will certainly be looking into this!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/13/2021 at 11h59
Extremely fast delivery and good communication.
Andrew S. 7/9/2021 at 18h15
Hi Andrew,
We are happy to hear you are pleased with the service received!
Thank you!
Plumb2u Team.
Plumb2u 7/13/2021 at 12h00
Excellent service ordered At 3. 00pm arrived next day at 10. 00am.
Michael B. 7/9/2021 at 18h04
Hi Michael,
We love to hear these sort of reviews, thank you!
All the best,
Plumb2u Team.
Plumb2u 7/13/2021 at 12h01
Great Price and very quick delivery
thank you.
PHIL G. 7/9/2021 at 17h39
Hi Phil,
Thank you for rating Plumb2u 5 stars, it is really appreciated by all of the team!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/13/2021 at 12h01
Super fast delivery and communication. Will definitely use again.
Miriam U. 7/9/2021 at 15h41
Thank you Miriam, we are so glad to hear that you are happy with our service!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/13/2021 at 12h02
Great service!
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Kenny M. 7/8/2021 at 19h05
Thanks a lot Kenny!
Plumb2u 7/13/2021 at 12h03
Great website very competitive great service delivery.
Gary A. 7/8/2021 at 18h39
Thank you for your kind feedback Gary!
Plumb2u 7/13/2021 at 12h03
Excellent service throughout my transaction, highly recommend.
David B. 7/7/2021 at 18h23
Hi David,
Thank you for your kind words, we are so pleased you are happy with the overall service.
Kindest Regards,
Plumb2u Team.
Plumb2u 7/13/2021 at 12h04
Excellent service, I needed this replacement part as a priority so paid for next day delivery and it was with me by 10.00am the following day and fitted one hour later. I will certainly use this company again and would recommend them to my friends.
Thank you.
Malcolm T. 7/7/2021 at 13h46
Hi Malcolm,
Thank you for your amazing review!
We love to hear when our customers are happy with the service provided.
We look forward to seeing you again in the future.
Kindest Regards,
Plumb2u Team
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Plumb2u 7/13/2021 at 12h06
Ordered and arrived by tea time the next day!
Great service and cheapest on the market by far.
Wendy B. 7/7/2021 at 08h28
Hi Wendy,
Thank you for the amazing review! We are so happy that you were pleased with the price of the item and the speedy delivery.
Look forward to hearing from you again in the future.
Kind Regards
Plumb2u Team.
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Plumb2u 7/13/2021 at 12h13
We called in advance to confirm the item was available for next day delivery then proceeded with the order online. From then we received emails updates including about shipping and delivery. The delivery was arranged via DPD and I was given a very convenient 1-hour window estimated delivery time, which was kept.
Competitive price and excellent delivery process. The item was as described.
Very good first experience with this company. Planning on using it again.
S. M. 7/6/2021 at 18h39
Hi Simona,
Thank you for such a positive feedback, it is really appreciated from the Plumb2u team!
We always love to hear when our customers are happy with our service.
Kindest Regards
Plumb2u Team.
Plumb2u 7/13/2021 at 12h15
Happy with overall service. Will certainly use in the future.
Harishkumar R. 7/6/2021 at 15h59
Thank you for the 5 star review Harishkumar!
Kindest Regards,
Plumb2u Team.
Plumb2u 7/13/2021 at 12h16
Very fast service. Highly recommend.
I B. 7/5/2021 at 21h18
Thank you so much for the positive review!
Plumb2u 7/13/2021 at 12h17
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