Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)

Excellent prompt service - lovely wool. Thank you
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Excellent service as usual. Order processed and dispatched quickly and efficiently.

Fast and fully tracked shipping.

Excellent quick shipping, I needed this to continue a piece, ordered on Monday arrived Thursday.

Beautiful colours, exactly what I'd hoped from the online swatches. My J&S orders always ship quickly, and when I requested a particular dye lot of one of the shades I ordered, they sent out exactly what I asked for. Highly recommend.

Excellent service, swift shipping and gorgeous yarn, can't get any better than that.

Fantastic service as ever - brilliant yarn and super quick shipping.

Easy to order on line, prompt service re packaging of my order, kept nicely up to date re posting/delivery, received in excellent condition & in good time, considering travelling from Shetland to Tasmania Australia! Opening the package I love breathing in a little Shetland air! Thank you to all involved in the process!

Very efficient service, order made, sent and received f,rom Shetland to south coast of England in 3 days.

Wonderful company to deal with. They are so reliable and efficient. If you require any help they are there for you.

Very prompt dispatch, and exactly what was ordered.

Fantastic selection of yarns, sturdy packaging, delivered quickly.

Knitting belt is a useful design and will last for many years. Came within two days which was a pleasant surprise. YouTube video helpful in working out how to wear it and use it.

Great quality and quick shipping.

Book arrived in perfect condition. Arrived in a timely manner.

As always my order was delivered on time its such a pity that I have to pay import charges to get into Ireland, I just wish there was somewhere in Ireland that I could purchase Shetland wool,.

Excellent service, lovely yarn very pleased.

I cannot speak highly enough of J&S and the speed at which orders are dispatched. It was a Tuesday night at 10.30pm when I decided I needed a Colourbox Yarn Pack and it arrived at my address in the Haute Savoie in France the following Monday. The wool is lovely as always as these colours are just beautiful together - I 'accidentally' ordered two packs so it will keep be busy for a while. A big thank you to the J&S team for making it so easy to bring a little of Shetland to France!

Fantastic yarn have been purchasing fir a few years now and will continue to do
Communication Fantastic
Thank you.

Very quick delivery.


Lovely quality

Good firm to work with.

Hallo Lerwick,
I work since the last 3 years with your beautiful yarn.On a windy and rainy day in Germany,the idea was born to visit Shetland.Last June we arrived Shetland for 2 weeks holiday.Also we visit your shop two times.And always if I had your yarn in my hand,I remember the good time.
I love the good quality and the colors .
Also I like to say thank you so much for the brilliant service.After 5 days I get my yarn to Germany.
I like to come back!!
All the best from Andrea Breuer
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Ordered on line in the evening and dispatched the following day. Excellent.

Members of my family (who are half English) gave this to me as a gift after their most recent visit to the UK. I began a project realizing I would need more, lol. I was very satisfied with the online ordering process and website. The delivery was international (US) for me and the tracking was updated by the carriers regularly. It was packaged well. I love the feel of this wool! I had no need to interact with Customer Service though I feel certain they would also rate a 5. Thank you!

Fantastic service,always so helpful
Thank you.

This order arrived in Alabama in just over 1 week. It was well packed and arrived in perfect condition. I've ordered from Jaimeson and Smith many times and this is always my experience.

Came quickly.

Fabulous quality as usual, a joy to spin and dye 👏

All exactly as promised.

Very fast shipping, made it to Arkansas in great shape. The yarn is beautiful and can’t wait to get started on my project. Thank you!