Ratings and Reviews for Jamieson & Smith (Shetland Wool Brokers LTD)
Merchant Ratings
5.0
1
5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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Delighted, as always with my order. Great colours, quick delivery. Around great service. Highly recommend.
Elaine W. 10/30/2021 at 23h17
Excellent service, very quick delivery and customer service is brilliant.
Catherine L. 10/30/2021 at 22h42
Excellent service , gorgeous wool, lots of choice.
Marilyn H. 10/30/2021 at 22h35
Always very good service and helpful.
Wilma M. 10/30/2021 at 13h17
Fantastic service.
Annita S. 10/29/2021 at 20h02
The new website works great! I’ve ordered a few times and it usually takes about 2 weeks to get from Shetland to Wisconsin, USA.
Cait S. 10/29/2021 at 18h10
Excellent service and early reply to a query.
Shipping was when expected and quality of goods excellent.
Mary L. 10/29/2021 at 16h36
Always prompt delivery and when I phoned the person who answered was very helpful and friendly.
Maria C. 10/28/2021 at 20h15
I ordered grey. I received brown. Having used natural colour fiber before, I am aware that it can vary but this is definitely brown. And I am expected to pay the postage to return it. I expected better from a respected shop.
Lisa W. 10/28/2021 at 14h14
Thank you for the review, I am sorry the experience was poor for you, We have updated the project page to make it clearer, we haven't had this issue ever before with the tops so hopefully will not again.
Jamieson & Smith (Shetland Wool Brokers LTD) 10/29/2021 at 13h33
After ordering online from Australia I received my order and all went very well.
Christine M. 10/28/2021 at 03h35
Always great to get things from Jamieson and Smith.
Georgina W. 10/27/2021 at 22h37
Brilliant service as always.
Phyllis C. 10/26/2021 at 21h08
A pleasure to deal with this firm.
Sarah L. 10/26/2021 at 18h16
Thank you so much for the prompt arrival of the wool.
Your staff were very helpful in recommending that I buy a cone rather than hanks. I am glad that the wool is slightly oiled because it works better in my knitting machine. It is such a delight to be able to buy
pure wool rather than synthetic, I will be using you again.
I have used you in the past ( I have a 1991 colour chart) and will certainly be using you more.
Ann A. 10/25/2021 at 16h34
I have received the parcel 25th Oct.
The heritage yarns are good taste, I am satisfied.
Mayumi s. 10/25/2021 at 12h57
Excellent service as always.
Julie L. 10/25/2021 at 12h25
Great pictures, descriptions and choice! And a plus for fast delivery!
Maja J. 10/24/2021 at 20h00
Not applicable.
Germa D. 10/24/2021 at 13h48
Easily navigated website, excellent and well priced product and very speedy delivery - just 2 days from Shetland to Dorset! I highly recommend Shetland Wool Brokers and will continue to use them whenever I am called upon to knit a christening shawl or feel the need to do some fairisle knitting.
Marilyn B. 10/24/2021 at 12h35
Quickly dispatched, exactly as described.
HG. 10/23/2021 at 10h37
Always brilliant service. My parcels usually arrive within 2.5 days.
Brenda H. 10/22/2021 at 20h37
The products I have received are of the utmost highest quality! I am totally pleased with them. The shipping was VERY fast, I can not receive items shipped within the USA this fast! After placing my order the items were shipped very quickly. I will not hesitate to order from you again. In fact I am still waiting to received the knitting wires I ordered here in the states and I ordered them the same time I ordered these supplies. Thank you for such great service!
Karen Burke.
Karen B. 10/22/2021 at 20h01
I just made sure the wool I ordered was all 2ply, I am afraid the site wasn't very friendly looking, but delivery was good.
Celia B. 10/22/2021 at 11h38
Ordered online. Despatched immediately. RECD Promptly by post.
Michele D. 10/21/2021 at 17h00
Lovely product.
Julia P. 10/21/2021 at 12h27
Ordered many times from Shetland Wool Brokers and never been disappointed by either ther quality of the product or their customer service.
Hazel S. 10/21/2021 at 11h48
The most reliable and helpful staff ever. The wool is consistently high quality and, as a knitter, I’d be lost without them.
Catherine P. 10/20/2021 at 17h51
Fab yarn, which was quickly dispatched. The colour on the website was very accurate, and as usual the quality is wonderful. Such a shame that the Shetland Chunky range looks to be discontinued!
India W. 10/19/2021 at 15h51
Order arrived promptly and in good condition.
Alison C. 10/19/2021 at 14h45
Beautiful quality wool in gorgeous colours, arrived really quickly. Customer service excellent.
Lisa C. 10/19/2021 at 14h06
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