Ratings and Reviews for Drawerboxes.co.uk
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Merchant Ratings
5.0
1
4.9Drawerboxes.co.uk
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We specialise exclusively in the production and supply of drawer boxes for the kitchen, bedroom, office or workshop.
We supply both replacement drawers and internal drawers to go inside a cabinet behind the door. All of our drawer components have a Lifetime Warranty from Blum UK, a world leader in kitchen components.
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First class allround.
Derek T. 5/9/2023 at 20h33
See below for detailed comment. The order was easily placed and the unit arrived in good time together with the necessary assembly instructions.
Rodney B. 5/9/2023 at 18h18
I very much appreciated the check that I had sent the correct cupboard dimensions, which were different to the norm, before the drawers were produced.
Brian D. 5/3/2023 at 19h56
Drawerboxes is an excellent seller that does exactly what they say with very good customer service. This the the forth item I bought drawers from them, all were made to measure and fitted exactly as intended. I received emails to say when the drawers would be ready to ship and they were shipped as indicated. Fitting instructions are easy to follow and the drawers are high quality. Highly recommended seller!
Frank H. 5/3/2023 at 18h30
Great product, delivered ahead of schedule and good clear instructions!
Bryony W. 5/1/2023 at 20h42
Very well packed in transit . Updated on a regular basis with order.
Mark W. 4/29/2023 at 21h44
Everything from ordering to delivery was 1 st class.although there seemed to a lot of items;every item was totally in order.
Ian O. 4/27/2023 at 11h10
Couldn't be happier with my purchase. I was kept up to date with the order progress, they arrived well packaged (in recyclable packaging!), the assembly instructions were clear.
I had a question so phoned the help line, and the guy was friendly and very helpful, really knew the product.
The drawers themselves are very well made, clearly designed to last. They were pretty easy to fit, open and close smoothly, look smart, are very sturdy, and make much easier access to the items in the cupboard.
Vicky D. 4/27/2023 at 08h08
Thanks for a fantastic review! We appreciate your positive feedback and support.
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Drawerboxes.co.uk 4/27/2023 at 12h45
Helpful advice provided, great customer service, delivered earlier than expected.
John H. 4/26/2023 at 23h00
Good and prompt response from CS.
Tat Sang C. 4/25/2023 at 11h03
Everything delivered as expected, within timescales given.
Nancy P. 4/25/2023 at 10h23
Excellent quality.
Jacqueline S. 4/25/2023 at 07h05
Despatched earlier than expected. Only problem was DPD who went to wrong house so had to collect from shop other side of town.
Good communication from Drawerboxes when trying to sort out delivery.
Andrew B. 4/22/2023 at 00h28
Delighted returning customer. Great product and service.
Phil B. 4/21/2023 at 08h11
Can't thank these guys enough. I needed the drawer boxes a fair bit earlier than the standard delivery window. Whether through design or luck, I got them well in time. Really appreciate that. Thanks!
Everything arrived in good order, we'll packaged etc.
Peter J. 4/20/2023 at 01h03
I have rarely been so impressed with a company's customer service. DrawerBoxes were fantastic from start to finish - promptly answering my questions before the order to ensure I got the measurements right, as well as brilliant aftercare. The text message service in which you can send photos and get immediate support is just great. Building the drawers is a bit time consuming and you need to follow the instructions carefully, but the build quality is excellent and the videos very useful.
Taliana. 4/19/2023 at 19h29
Thanks for a great review, it is appreciated. The team at Drawerboxes take great pride in the quality and accuracy each order.
Drawerboxes.co.uk 4/19/2023 at 20h35
Great product.
Adam M. 4/19/2023 at 07h57
Very good products, and support was very helpful when I couldn't figure out how a couple of things fitted. Would definitely recommend.
Paul I. 4/18/2023 at 14h25
Fantastic product. Great service. Happy to recommend this website.
Vijay P. 4/18/2023 at 00h21
Efficient service and fast delivery with plenty info on progress. Drawers look good and fit well. Only issues was the instructions provided were for Tandembox model not Metalbox as ordered. That caused a bit of head scratching until I realised.. then it was back to the videos online, but would have been easier with the correct paper copy.
Iain G. 4/13/2023 at 13h33
Thanks for taking the time to leave a review. Apologies for us sending the wrong instructions! We are glad the video instructions came to the rescue!
Drawerboxes.co.uk 4/13/2023 at 16h04
Very good product, high quality drawer.
Colin W. 4/13/2023 at 01h59
Excellent service and communication.
Michael B. 4/12/2023 at 09h50
Great service.
Toad. 4/11/2023 at 18h11
A really great company that produces excellent products and has first class customer service.
Paul R. 4/7/2023 at 18h47
Thanks for a lovely comment. The whole team really appreciate the recognition!!
Drawerboxes.co.uk 4/8/2023 at 13h57
Excellent service, so nice to be able to speak to someone on the phone about my queries before ordering!
Michael M. 4/7/2023 at 08h59
Generally good service from drawerboxes.co.uk, with clear guides for measuring up, and brilliant videos for installing. The product itself is great, of course.
If I had one quibble, it wasn’t clear from the site that the item I was ordering would need manufacturing - the site talks about many items being available next day, where in fact it took the full 8 days. But apart from that, very pleased.
I had to switch to my laptop to complete the order - no joy on iPad.
Adrian W. 4/4/2023 at 07h25
Thanks for the review and comments.
Please note we do say on our delivery page that the current lead time is 8 working days.
We also offer to try to fulfill any urgent orders on a much shorter timescale, but we would need to be informed at the time of order.
As we offer literally any width, there is the manufacturing of width determined components to be allowed for (eg drawer base and back. Internal fronts).
I'm sorry to hear you had issues checking out on your IPad, we will monitor for any similar reports.
Drawerboxes.co.uk 4/4/2023 at 22h55
Everything arrived well packed by the delivery date that I was given.
The complete kit is top quality and well worth the money.
David L. 4/3/2023 at 11h43
Products well-described and able to specify exactly what I wanted. Product arrived well packaged - only reason that shipping is not five stars is that it took a few days to arrive, and I have been spoilt but Amazon Prime next day service.
Martin C. 3/30/2023 at 13h53
Everything went well. I wrote to the company to get advice before ordering which was helpful and they came back to me quickly.
Great service.
Helen W. 3/28/2023 at 18h37
Product arrived before the quoted estimate. Had some trouble getting advice on completing the job, one contact would have been useful. Final advice was helpful.
Gordon Fey. 3/28/2023 at 10h46
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